Divya Konalu Email
Information Tecnology SaaS Specialist @ Owner Relations Technology
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Divya Konalu Location
- Vancouver, BC, CA
Divya Konalu Work
- 2024 -now Information Tecnology SaaS Specialist @
- 2022 -2025 Outbound Support Specialist @
- 2020 -2021 Support Specialist - VMS @
- 2018 -2020 L1 Technical Support Engineer @
Divya Konalu Education
- NPower
Certification Course (Junior IT Analyst, Information Technology)
2023-2024 - Kwantlen Polytechnic University
Associate's degree (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2021-2023 - Mangalore Institute of Engg. & Technology,MANGALORE
Engineer’s Degree (Electronics and Communications Engineering)
2012-2016
Divya Konalu Skills
- Desktop Support
- Incident Management
- Remote connection and virtual machines
- Network Security
- IT security
- System Administration
- VPNs and proxies
- Office 365
- Virtualization
- Computer Hardware
- Scrum
- Cloud Computing
- Active Directory
- Documentation
- Software Troubleshooting
- SQL
- Customer Experience
- Information Technology
- Zendesk
- Voice over IP (VoIP)
- Application Support
- Microsoft Applications
- Organization Skills
- Communication
- Internet Protocol Suite (TCP/IP)
- Virtual Private Network (VPN)
- Teamwork
- TeamViewer
- Remote Troubleshooting
- Ticketing Systems
- CISCO Telephone Etiquette
- Windows 10, 11
- Technical Documentation
- Microsoft Outlook
- ServiceNow
- Technical Support
- Vendor Management
- Property Preservation
- Printers
- Putty
- Troubleshooting
- Customer Service
- Oracle Database
- Networking
- Microsoft PowerPoint
- Operating System Administration
- Relationship Building
- Artificial Intelligence (AI)
- Computer Ethics
- Generative AI
Divya Konalu Summary
- Divya Konalu, based in Vancouver, BC, CA, is currently a Information Tecnology SaaS Specialist at Owner Relations Technology. Divya Konalu brings experience from previous roles at Aritzia, Altisource and DXC Technology. Divya Konalu holds a 2023 - 2024 Certification Course in Junior IT Analyst, Information Technology @ NPower. With a robust skill set that includes Desktop Support, Incident Management, Remote connection and virtual machines, Network Security, IT security and more. Divya Konalu has 1 emails on RocketReach.
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