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Divya Iyer Location
Mumbai, MH, IN
Divya Iyer Work
Senior Vice President @ (April 2026 - Present)
Vice President- Customer Relations and Collections @ (April 2024 - March 2026)
AVP - Customer Relations and Operations @ (April 2022 - March 2024)
AVP -Prospect Management and CRM @ (December 2017 - March 2022)
Assistant General Manager-CRM @ SD Corporation P.Ltd (Shapoorji Pallonji & Co Pvt Ltd - Group Venture) (September 2016 - December 2017)
AGM Pre and Post Sales @ (September 2015 - September 2016)
Head - Contact Centre @ The Wadhwa Group (November 2013 - July 2015)
Manager Customer Care @ (August 2010 - October 2013)
Sr Insurance executive @ (August 2006 - August 2010)
Customer Care Executive @ (July 2004 - June 2006)
Divya Iyer Education
University of Mumbai
BA (Psychology)
2003-2004
K J Somaiya
Bachelor of Arts (B.A.) (Psychology)
2001-2004
National Institute of Event Management
Diploma (Event Management)
2002-2003
Divya Iyer Skills
Call Center
Customer Satisfaction
Vendor Management
Management
Performance Management
Market Research
Business Development
Change Management
Business Strategy
Interviews
Relationship Management
Leadership
Customer Retention
Project Planning
Talent Acquisition
Project Management
Insurance
Recruiting
Service Delivery
Talent Management
Strategy
Team Leadership
Screening
Customer Service
Event Management
Team Building
Training
Transition Management
BPO
Sla
Team Management
C++
Java
SQL
C
HTML
Requirements Analysis
C#
PL/SQL
JavaScript
Oracle
Microsoft Office
Agile Methodologies
Microsoft SQL Server
XML
Unix
.NET
Web Services
Software Development
Visual Basic
Oracle Database
ASP.NET
Linux
Business Analysis
Business Requirements
User Acceptance Testing
Software Troubleshooting
Technical Support
Divya Iyer Summary
Divya Iyer, based in Mumbai, MH, IN, is currently a Senior Vice President at ARIS. Divya Iyer brings experience from previous roles at Aris Infra, Ozone Group and SD Corporation P.Ltd (Shapoorji Pallonji & Co Pvt Ltd - Group Venture). Divya Iyer holds a 2003 - 2004 BA in Psychology @ University of Mumbai. With a robust skill set that includes Call Center, Customer Satisfaction, Vendor Management, Management, Performance Management and more. Divya Iyer has 2 emails and 1 mobile phone numbers on RocketReach.
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