Dive Group Information

Dive is a customer service improvement firm specialising in mystery shopping and customer experience measurement. We have over 20 years of experience and run both local and international projects across eight key Northern European markets: Sweden, Norway, Denmark, Finland, Poland, Estonia, Latvia and Lithuania. We help clients strengthen customer loyalty, increase sales, and continuously raise service standards by turning great customer service from a goal into a sustainable habit. We are proud long-term members of respected professional bodies including MSPA (Mystery Shopping Providers Association), IMSA (International Mystery Shopping Alliance), and ESOMAR (Market and Opinion Research Association).

Website	http://www.dive-group.com
Revenue	$10 million
Employees	59 (21 on RocketReach)
Founded	2002
Phone	+370 5 233 0439
Industry	Research Services, Advertising & Marketing, Business Services
Web Rank	3 Million
Keywords	Customer Service Improvement, Customer Service Consulting, Customer Service Management, Customer Satisfaction, Customer Experience Optimization, Customer Service Training, Customer Relationship Management, Customer Journey Mapping, Customer Support Solutions, Service Optimization, Customer Retention, Customer Success, Business Process Improvement, Contact Center Solutions, Help Desk Solutions, Customer Care, Technical Support, Client Support, Customer Service Outsourcing
Competitors	PADI, Scuba Schools International, NAUI Worldwide, Reefbase.com, Scuba Diving Magazine, Cressi Sub S.p.A., Mares, Sea Quest Inc, Abyss Scuba Diving, DIVE RIGHT IN SCUBA INC +14 more (view full list)
SIC	SIC Code 873 Companies, SIC Code 87 Companies
NAICS	NAICS Code 5419 Companies, NAICS Code 54191 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies, NAICS Code 541910 Companies