Dirk Herbst Email
Manager Dienstleistersteuerung and OSP Manager @ WebID
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Dirk Herbst Location
- Solingen, NRW, DE
Dirk Herbst Work
- 2023 -now Manager Dienstleistersteuerung and OSP Manager @
- 2020 -2023 Senior-Projektleiter @
- 2016 -2020 Vendor Manager and Outsourcing Manager @
- 2010 -2016 Senior Project Manager @
- 2000 -2010 Operation Manager @
- 1999 -2000 LAN and WAN Administrator, Netzwerktechniker @
- 1999 -1999 Praktikant @ IBM Global Business Process Services
Dirk Herbst Education
- Heinrich-Hertz Kolleg
Techniker (Elektrotechnik)
1991-1995
Dirk Herbst Skills
- Projektmanagement
- Outsourcing
- CRM
- Call-Center
- Veränderungsmanagement
- Business Development
- Unternehmensführung
- Teamleitung
- Kundendienst
- Vertrieb
- Management
- Telekommunikation
- Strategisches Management
- Teamführung
- KPI-Monitoring
- Helpdesk-Support
- Project Management
- Coaching
- Geschäftsführung
- Processmanagment
- Controlling und technischen Support
- UHD
- B2B
- B2C
- Mitarbeiterführung
- Qualitätssicherung
- Account-Management
- Sales
- Telecommunications
- Budget Monitoring
- Mitarbeiterentwicklung
- Change Management
- Customer Service
- ITIL
- Prozessverbesserung
- Inside Sales
- Vendor Management
- Provider Management
- Personalmanagement
- Strategy
- Kontaktzentrum
- Lieferantenverwaltung
- Optimierung von Geschäftsabläufen
- Process Improvement
- Customer Relationship Management (CRM)
- Microsoft Office
- Account Management
- Controlling Und
- Leadership
- Kpi Monitoring
- Program Management
- Strategic Planning
- Call Center
- Kontaktzentren
- Helpdesk Support
- Customer Relationship Management Crm
- Customer Relationship Management
Dirk Herbst Summary
- Dirk Herbst, based in Solingen, NRW, DE, is currently a Manager Dienstleistersteuerung and OSP Manager at WebID. Dirk Herbst brings experience from previous roles at teleffekt GmbH, Vorwerk Group, Capita West GmbH and SELLBYTEL Group. Dirk Herbst holds a 1991 - 1995 Techniker in Elektrotechnik @ Heinrich-Hertz Kolleg. With a robust skill set that includes Projektmanagement, Outsourcing, CRM, Call-Center, Veränderungsmanagement and more. Dirk Herbst has 1 emails on RocketReach.
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