Direct Online Services Information

We are Direct Online Services, an eCommerce-led omnichannel retailer serving the UK market primarily through our flagship brand Worktop Express, the UK’s #1 online worktop retailer. Founded in 2008, we have enjoyed consistent and profitable growth since inception by sourcing the highest quality products at great prices via a first-class experience and delivered with our in-house Home Delivery Service to our ever-expanding customer base. In 2020, Direct Online Services became part of the €1bn+ global materials division of Broadview Holding alongside other well-known surface brands including Formica, Westag, Trespa, Arpa and Homapal, and as part of the wider Broadview group, have a clear vision to accelerate our growth over the coming years. Innovation and continual improvement keep us ahead of the competition, and with Team Zeus (our in-house software development team based in Prague) playing a key role, we actively seek opportunities to invest back into the business. Central to our ethos is an emphasis on Health & Safety across all areas of the business and a clear commitment to sustainability and corporate social responsibility. This includes reducing our impact on the environment by creating products that are responsibly sourced and processed. Our friendly, supportive and progressive culture makes for an extremely enjoyable, inclusive and encouraging working environment. We have a strong policy of promoting from within, training and developing our employees from junior positions right up to management - and even board level. Our 300+ colleagues enjoy regular social events and a Reward and Recognition scheme to recognise both individuals and teams for outstanding achievements. Find out more about joining us on our website.