Dima Hattar Email & Phone Number
VP - Global Head of Customer Care Centers @ Arab Bank
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Dima Hattar Location
- Jordan
Dima Hattar Work
- 2017 -now VP - Global Head of Customer Care Centers @
- 2013 -2017 Global Head of Call Center and IVR @
- 2007 -2013 Call Center Manager | Jordan @
- 2005 -2007 Contact Center Supervisor (In-bound and Out-bound) @
- 2001 -2005 Contact Center Agent (In-bound and Out-bound CSR) @
- 2000 -2001 Customer Relationship Officer | CRO @
Dima Hattar Education
- University of Jordan
Bachelor's Degree (Business Administration)
1996-2000 - Sisters of Nazareth School
High School
1983-1996
Dima Hattar Skills
- Call Centers
- Telephone Skills
- Retail Banking
- Banking
- CRM
- Training
- Commercial Banking
- Branch Banking
- Process Improvement
- Management
- Coaching
- Customer Service
- Time Management
- Sales
- Marketing
- Team Management
- Call Center
- Retail
- Team Leadership
- PLC
- Business Process Improvement
Dima Hattar Summary
- Dima Hattar, based in Jordan, is currently a VP - Global Head of Customer Care Centers at Arab Bank. Dima Hattar brings experience from previous roles at Arab Bank. Dima Hattar holds a 1996 - 2000 Bachelor's Degree in Business Administration @ University of Jordan. With a robust skill set that includes Call Centers, Telephone Skills, Retail Banking, Banking, CRM and more. Dima Hattar has 4 emails and 5 mobile phone numbers on RocketReach.
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