Dilek Bal Email
Head of Customer Success @ SmartMessage
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Dilek Bal Location
- Türkiye
Dilek Bal Work
- 2024 -now Head of Customer Success @
- 2021 -2024 Senior Enterprise Customer Success Manager (Key Accounts) @
- 2018 -2021 Project Manager @
- 2017 -2018 Senior Business Analyst @
- 2013 -2017 Senior Business Analyst @
- 2012 -2013 Java Software Developer and Business Analyst @
- 2011 -2012 Business Analyst (Half-Time) @
Dilek Bal Education
- Trakya Üniversitesi
Computer Engineering (Trakya Üniversitesi Bilişim Ve Teknoloji Topluluğu Üniversiteli Yeni Ufuklar Öğrenci Derneği – Trakya Üniversitesi Yabancı ve Türk Öğrenciler Topluluğu-Trakya Üniversitesi Çizgi Mizah Topluluğu-Çeşitli Edebiyat Dergilerinde Yayınlanan Deneme ve Makaleler)
2008-2012 - Bayrampaşa Anadolu Lisesi
4 (65 / 5, Fen Bilimleri / Sayısal)
2004-2008
Dilek Bal Skills
- SQL
- Microsoft SQL Server
- UML
- Software Development
- Business Planning
- Business Analysis
- Use Case Diagrams
- Hibernate
- Project Planning
- Project Management
- Test Management
- Test Cases
- Test Scenarios
- Java
- Databases
- Spring Framework
- ASP.NET
- C#
- Object Oriented Design
- MVC Architecture
- Test Scripts
- User Scenarios
- End-user manuals
- Customer Experience
- Customer Support
- Microsoft Office
- Oracle SQL Developer
- Use Case
- End User Manuals
Dilek Bal Summary
- Dilek Bal, based in Türkiye, is currently a Head of Customer Success at SmartMessage. Dilek Bal brings experience from previous roles at SmartMessage. Dilek Bal holds a 2008 - 2012 Computer Engineering in Trakya Üniversitesi Bilişim Ve Teknoloji Topluluğu Üniversiteli Yeni Ufuklar Öğrenci Derneği – Trakya Üniversitesi Yabancı ve Türk Öğrenciler Topluluğu-Trakya Üniversitesi Çizgi Mizah Topluluğu-Çeşitli Edebiyat Dergilerinde Yayınlanan Deneme ve Makaleler @ Trakya Üniversitesi. With a robust skill set that includes SQL, Microsoft SQL Server, UML, Software Development, Business Planning and more. Dilek Bal has 2 emails on RocketReach.
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