Enterprise Architecture and Governance @ (February 2020 - September 2022)
Services Account Manager @ (January 2017 - February 2020)
Account Executive @ (September 2015 - January 2017)
Sales Leader @ (October 2012 - August 2015)
Service Manager @ (March 2004 - September 2006)
IT Architect @ (August 2002 - February 2004)
Advanced and Business English Course @ Cambridge (October 2001 - July 2002)
Project Engineer @ (August 1997 - September 2001)
Dilek Arslan Education
IBM Global Sales School 2013-2013
Sakarya University
BS (Electrical and Electronics Engineering)
1993-1997
Dilek Arslan Skills
Account Management
Analytical Skills
Attention to Detail
Automation
Change Management
Client Relations
Client Requirements
Clustering
Communication
Conflict Resolution
Contract Management
Cross-functional Team Leadership
Customer Service
DevOps
End-to-End Project Management
Enterprise Storage
IT Outsourcing
IT Service Management
ITIL
Infrastructure
Infrastructure Projects
Internal and External Communications
International Environment
Interpersonal Skills
Management
Mitigation Strategies
Negotiation
Oral Communication
Performance Management
Performance Motivation
Presentation Skills
Problem Solving
Procurement
Project Coordination
Project Management
Project Management Office (PMO)
Project Management Software
Project Planning
Project Plans
SLA
Sales Support
Service Delivery
Service Management
Stakeholder Management
Storage Area Networks
Team Leadership
Team Management
Technical Presales
Unix Administration
Virtualization
Dilek Arslan Summary
Dilek Arslan, based in The Hague, ZH, NL, is currently a Senior Project Manager at Demandtex. Dilek Arslan brings experience from previous roles at BELBİM Elektronik Para ve Ödeme Hizmetleri A.Ş., SAP and Hewlett Packard Enterprise. Dilek Arslan holds a 2013 - 2013 IBM Global Sales School. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Automation, Change Management and more. Dilek Arslan has 2 emails on RocketReach.
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