DigTix Information

DigTix is a cloud-based operations support system for utility locators spanning any device with a web browser (desktops, laptops, tablets, and mobile phones). We were born out of frustration with software built on antiquated technologies, poor customer support, and resistance to customization. We enable locate teams to have a robust and flexible ticket management software that is customized to their (and their clients') workflows - backed by a thorough in-house support team. Out-of-the-box capabilities include but are not limited to: - Custom processing and responding for integration into any third party system. - Mapping and geospatial processing including proximity analysis. - Intelligent prioritization, work assignment, and load balancing. - Advanced diagramming and document management. - Offline operation for field work outside of network coverage. - Real-time messaging, chat rooms, and announcements. - Invoicing, reporting, and custom analytics. - On-call 24/7 support. DigTix's highly extensible software architecture allows rapid development of custom solutions for any damage prevention / utility management situation. Our customer service team actively looks for opportunities to streamline custom business workflows, saving time and money for all of our customers.