DigitalNetworks sh.p.k. Information

“Digitalnetworks” is a contact centre company performing its activity in Albania since 2006. It’s main activities are inbound services (help desk, appointment fixing & managing, customer service, data entry, etc...) and outbound services (teleselling, telemarketing, database re-qualifying, organising and managing meeting agenda, etc...). “Digitalnetworks” is a company in the service of its clients, by performing a professional and reliable work. We provide our service by conducting a team which is trained to keep confidential all the clients data and help everyone for a better service. Also we can provide a 24h service 7 days a week. Our center in tirana consists of 82 workstations. Our company is in posses of the latest technologies and able to service to the clients even during the non working hours. Our system can provide recorded information, in order to help the public, save their time and money and reduce the time of service delivery. Also we can provide other services such as: re-direct calls, information about opening and closing hours for public, business and other categories, multilingual service etc… We promise to give the best service at the minimum time required.By this meaning we give the possibility to verify that what we saying we do.