Dieynaba D. Email
Head of Customer Experience @ Socium
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Dieynaba D. Location
- Dakar, Dakar Region, SN
Dieynaba D. Work
- 2024 -now Head of Customer Experience @
- 2023 -2024 Partners Performance Director @
- 2021 -2023 Director of Global Customer Care @
- 2020 -2021 Head of User Protection Support for Sendwave @
- 2020 -2020 Francophone-User Support Director for Sendwave @
- 2019 -2020 Regional Head of Customer Service (HQ) @
- 2018 -2019 Head of Customer Service (E-Commerce) @
- 2017 -2018 Country- Head of Customer Services (E-Commerce, Food and Travel) @
- 2014 -2017 Head of Customer Service- West and Central Africa for Jumia Travel @
- 2014 -2014 Head of Customer Relationship Management, Content and Quality for Jumia Travel @
- 2013 -2014 Coordinator- Head of Marketing, Sales and Quality @ HOTEL LA VILLA RACINE- 4*
- 2012 -2013 Product Manager @ Ministère du Tourisme et des Loisirs
- 2011 -2012 Customer Relation Manager @
- 2010 -2011 Front Office Executive @ Hotel Princes de Catalogne- 3*
- 2010 -2011 Customer Service Representative @
- 2006 -2006 Financial and administrative department and Internship @ Ramada, les Almohades 4* HOTEL
Dieynaba D. Education
- Université de Perpignan - UPVD Alumni
Master's degree Economy & Management (Honours)
2009-2010 - High International Institute of Tourism
Master's degree (Management & Business Administration)
2007-2009 - High International Institute of Tourism
Bachelor degree in Technics of Production & Sales
2005-2007 - Lycee Thierno Saidou Nourou Tall
Baccalauréat (Litterature & moderne languages)
1998-2005
Dieynaba D. Summary
- Dieynaba D., based in Dakar, Dakar Region, SN, is currently a Head of Customer Experience at Socium. Dieynaba D. brings experience from previous roles at Zepz and Sendwave (International Remittance). Dieynaba D. holds a 2009 - 2010 Master's degree Economy & Management (Honours) @ Université de Perpignan - UPVD Alumni. Dieynaba D. has 1 emails on RocketReach.
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