2020 -
2021 Head of User Protection Support for Sendwave @
2020 -
2020 Francophone-User Support Director for Sendwave @
2019 -
2020 Regional Head of Customer Service (HQ) @
2018 -
2019 Head of Customer Service (E-Commerce) @
2017 -
2018 Country- Head of Customer Services (E-Commerce, Food and Travel) @
2014 -
2017 Head of Customer Service- West and Central Africa for Jumia Travel @
2014 -
2014 Head of Customer Relationship Management, Content and Quality for Jumia Travel @
2013 -
2014 Coordinator- Head of Marketing, Sales and Quality @ HOTEL LA VILLA RACINE- 4*
2012 -
2013 Product Manager @ Ministère du Tourisme et des Loisirs
2011 -
2012 Customer Relation Manager @
2010 -
2011 Front Office Executive @ Hotel Princes de Catalogne- 3*
2010 -
2011 Customer Service Representative @
2006 -
2006 Financial and administrative department and Internship @ Ramada, les Almohades 4* HOTEL
Dieynaba D. Education
Université de Perpignan - UPVD Alumni
Master's degree Economy & Management (Honours)
2009
-
2010
High International Institute of Tourism
Master's degree (Management & Business Administration)
2007
-
2009
High International Institute of Tourism
Bachelor degree in Technics of Production & Sales
2005
-
2007
Lycee Thierno Saidou Nourou Tall
Baccalauréat (Litterature & moderne languages)
1998
-
2005
Dieynaba D. Summary
Dieynaba D., based in Dakar, Dakar Region, SN, is currently a Head of Customer Experience at Socium. Dieynaba D. brings experience from previous roles at Zepz and Sendwave (International Remittance). Dieynaba D. holds a 2009 - 2010 Master's degree Economy & Management (Honours) @ Université de Perpignan - UPVD Alumni. Dieynaba D. has 1 emails on RocketReach.
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