Diego Yo Fernández's Location
Guatemala
Diego Yo Fernández's Work
- Service Delivery Process Manager @ HCL America, Inc.
- Operations Manager @ Xerox
- Service Manager @ GSI International LA
- Training and Development Manager @ 24-7 Intouch
- Training and Development Manager @ Innovative Contact Solutions Powered by Intouch
- Corporate Trainer @ Innovative Contact Solutions Powered by Intouch
Diego Yo Fernández's Education
- Universidad Da Vinci de Guatemala
Bachelor's degree (Psychology)
2018 - 2024 - Universidad Francisco Marroquín
Master of Science (MSc) (International Business)
2015 - 2017 - ESI School of Management
Bachelor's degree in Business Administration (International Commerce)
2010 - 2013
Diego Yo Fernández's Skills
- Training
- Training Delivery
- Employee Training
- Call Centers
- Soft Skills
- Management
- Performance Management
- Talent Management
- Employee Relations
- Human Resources
Diego Yo Fernández's Summary
Diego Yo Fernández, based in Guatemala, is currently a Service Delivery Process Manager at HCLTech, bringing experience from previous roles at Xerox, GSI, 24-7 Intouch and Innovative Contact Solutions. Diego Yo Fernández holds a 2018 - 2024 Bachelor's degree in Psychology @ Universidad Da Vinci de Guatemala. With a robust skill set that includes Training, Training Delivery, Employee Training, Call Centers, Soft Skills and more, Diego Yo Fernández contributes valuable insights to the industry. Diego Yo Fernández has 2 emails and 3 mobile phone numbers on RocketReach.
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