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Diego Spera Location
Rome, IT
Diego Spera Work
Head of Operations @ (May 2024 - Present)
Operations Manager @ (May 2022 - Present)
Front Office Manager @ (March 2012 - March 2022)
Guest Relations Manager @ (November 2009 - January 2012)
Regional Sales Trainee @ (February 2009 - September 2009)
Sales Cordinator @ (March 2008 - October 2008)
Sales Trainee @ (September 2007 - March 2008)
Bell boy @ (November 2003 - August 2007)
Diego Spera Education
Sapienza Università di Roma
Bachelor's degree (Communication and Media Studies)
Diego Spera Skills
Guest profiling
Customer experience
Customer Information Control System
Customer engagement
Customer retention
Key Performance Indicator
Project planning
Operations
Pianificazione della produzione
Gestione della produzione
Customer Service
Management
Hospitality Management
Travel planning
Formazione
Front office
E-learning
Viaggi aziendali
Pianificazione meeting
Viaggi di piacere
Assistenza amministrativa
Prenotazioni alberghiere
Assegnazione stanze
Gestione operativa
Gestione account
Analisi dei dati
Competenze analitiche
Microsoft Office
Amministrazione d'ufficio
Vendite
Comunicazione
Gestione eventi
Turismo
Gestione viaggi
Gestione dei servizi per gli ospiti
MICROS
Opera
Lavoro di squadra
Viaggio
Pianificazione
Analisi dei clienti
Microsoft Outlook
Gestione del turismo
Sistemi di gestione delle proprietà
Hotel Asset Management
Leisure Industry
Guest Recovery
Hospitality Service
Sales Operations
Selling
SAP
Key Account Development
Sales
E Learning
Diego Spera Summary
Diego Spera, based in Rome, IT, is currently a Head of Operations at Bellarome Travel. Diego Spera brings experience from previous roles at Bellarome Travel, Grand hotel via Veneto S.P.A., glh Hotels and Starwood Hotels & Resorts Worldwide, Inc.. Diego Spera holds a Bachelor's degree in Communication and Media Studies @ Sapienza Università di Roma. With a robust skill set that includes Guest profiling, Customer experience, Customer Information Control System, Customer engagement, Customer retention and more. Diego Spera has 1 emails on RocketReach.
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