Diego Martinez Email
Senior RTA @ TELUS Technology
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Diego Martinez Location
- Quetzaltenango, Guatemala
Diego Martinez Work
- Senior RTA @ (April 2026 - Present)
- Analista en tiempo real @ (December 2024 - Present)
- Analista de negocios @ (November 2022 - September 2023)
- Supervisor de operaciones @ (August 2016 - October 2022)
- Analista de calidad @ (January 2016 - July 2016)
- Representante del servicio de atención al cliente @ (February 2015 - December 2015)
Diego Martinez Education
- Universidad Mariano Gálvez
Maestría (Informática con énfasis en Banca Electrónica y Comunicaciones)
2021-2023 - Universidad Mariano Gálvez
Licenciatura (Ingeniería en Sistemas)
2016-2020
Diego Martinez Skills
- Agentes de atención al cliente
- Análisis de calidad
- Análisis de datos
- Aseguramiento de la calidad
- Atención al cliente
- Datos en tiempo real
- Diseño de informes
- Google Data Studio
- Hojas de cálculo de Google
- Indicadores clave de desempeño
- Informes y análisis
- Inglés
- Liderazgo de equipos
- Modelado de datos
- Monitorización en tiempo real
- Presentación de datos
- Relaciones con clientes
- Satisfacción del cliente
- Servicio de atención al cliente
- Supervisión de trabajadores
- Visualización de datos
Diego Martinez Summary
- Diego Martinez, based in Quetzaltenango, Guatemala, is currently a Senior RTA at TELUS Digital. Diego Martinez brings experience from previous roles at TELUS Digital and TELUS International Digital Solutions. Diego Martinez holds a 2021 - 2023 Maestría in Informática con énfasis en Banca Electrónica y Comunicaciones @ Universidad Mariano Gálvez. With a robust skill set that includes Agentes de atención al cliente, Análisis de calidad, Análisis de datos, Aseguramiento de la calidad, Atención al cliente and more. Diego Martinez has 1 emails on RocketReach.
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