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Dickson Cheng Work
Principal Regional Escalation Engineer @ (January 2026 - Present)
Regional Principal Escalation Engineer (Ruckus Networks) @ (April 2019 - February 2026)
Principal escalation engineer @ (December 2017 - December 2018)
APJ team lead @ (December 2016 - December 2017)
Senior Carrier Support Engineer @ (November 2016 - December 2016)
Senior Technical Support Engineer @ (February 2014 - November 2016)
Senior Engineer @ (October 2011 - December 2013)
Technical Service Engineer @ (July 2010 - October 2011)
Engineer I @ SmarTone-Vodafone (July 2007 - July 2010)
System Support Engineer @ Syniverse (September 2005 - July 2007)
Dickson Cheng Education
Carleton University
Bachelor of Communications Engineering (Telecommunications Engineering)
2001-2005
Dickson Cheng Skills
Wireless Networking
BGP
OSPF
HSRP
EIGRP
F5 BigIP
Fortinet
SS7
iBGP
eBGP
Telecommunications
TCP/IP
LTE
Cisco Technologies
VoIP
Routing
Internet Protocol Suite (TCP/IP)
Signaling System 7 (SS7)
Cisco Systems Products
Open Shortest Path First (OSPF)
Spanning Tree
802.1q
Qinq
Routing Protocols
Networking
Open Shortest Path First Ospf
Business Analysis
Team Leadership
Signaling System 7 Ss7
Internet Protocol Suite Tcp/Ip
Testing
Customer Service
Technical Support
Software Development
Integration
Internet Protocol Suite
Open Shortest Path First
Signaling System 7
Dickson Cheng Summary
Dickson Cheng, is currently a Principal Regional Escalation Engineer at RUCKUS Networks. Dickson Cheng brings experience from previous roles at CommScope, ARRIS and Brocade. Dickson Cheng holds a 2001 - 2005 Bachelor of Communications Engineering in Telecommunications Engineering @ Carleton University. With a robust skill set that includes Wireless Networking, BGP, OSPF, HSRP, EIGRP and more. Dickson Cheng has 2 emails on RocketReach.
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