Diane Key Email
Practice Owner – Group Management, Service Catalog, Service Portfolio and Continual Improvement @ Health Shared Services
Diane Key Location
Alberta, Canada
Diane Key Work
- 2012 - now Practice Owner – Group Management, Service Catalog, Service Portfolio and Continual Improvement @ Health Shared Services
- 2012 - now Propriétaire des pratiques : Catalogue, Portefeuille, Amélioration continue et groupes ITSM @ Health Shared Services
- 2010 - 2022 IT Consultant and Accredited ITIL Trainer @ Denbigh Communications
- 2011 - 2012 Incident, Major Incident and Request Fulfillment Process Manager (Global) @ SMART Technologies
Diane Key Education
- International SCRUM Institute
Agile Framework: SCRUM Master / Scaled SCRUM Expert
2017 - 2017 - COBIT2011 - 2011
- The Art of Service
ISO / IEC 20000 Foundation Certification (Security)
2010 - 2010
- Université Laval
Diane Key Skills
- IT Service Management
- ITIL
- Service Design
- Service Catalog
- Service Management
- Process Improvement
- SharePoint
- Incident Management
- Management
- Business Process
Diane Key Summary
Diane Key, based in Alberta, Canada, is currently a Practice Owner – Group Management, Service Catalog, Service Portfolio and Continual Improvement at Health Shared Services. Diane Key brings experience from previous roles at Health Shared Services, Denbigh Communications and SMART Technologies. Diane Key holds a 2017 - 2017 Agile Framework: SCRUM Master / Scaled SCRUM Expert @ International SCRUM Institute. With a robust skill set that includes IT Service Management, ITIL, Service Design, Service Catalog, Service Management and more. Diane Key has 1 emails on RocketReach.
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