Diane Key Email

Service Catalog, Service Portfolio and Continual Improvement Practice Owner @ Health Shared Services

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Diane Key Location

Alberta, Canada

Diane Key Work

2017 - now Service Catalog, Service Portfolio and Continual Improvement Practice Owner @ Health Shared Services
2010 - 2022 IT Consultant and Accredited Trainer @ Denbigh Communications
2011 - 2012 Operational Incident Manager (Global) @ SMART Technologies

Diane Key Education

International SCRUM Institute
Agile Framework: SCRUM Master / Scaled SCRUM Expert
2017 - 2017
COBIT
2011 - 2011
The Art of Service
2010 - 2010

Université Laval

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Diane Key Skills

IT Service Management
ITIL
Service Design

Service Catalog
Service Management
Process Improvement
SharePoint
Incident Management
Management
Business Process

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Diane Key Summary

Diane Key, based in Alberta, Canada, is currently a Service Catalog, Service Portfolio and Continual Improvement Practice Owner at Health Shared Services. Diane Key brings experience from previous roles at Denbigh Communications and SMART Technologies. Diane Key holds a 2017 - 2017 Agile Framework: SCRUM Master / Scaled SCRUM Expert @ International SCRUM Institute. With a robust skill set that includes IT Service Management, ITIL, Service Design, Service Catalog, Service Management and more.

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