Diane Drummond Email & Phone Number
Managing Director @ B-DACS Air Conditioning Services
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Diane Drummond Location
- Glasgow, GB
Diane Drummond Work
- Managing Director @ (July 2012 - Present)
- Director @ (September 2003 - Present)
- Training Relationship Manager @ (January 2010 - August 2012)
- Customer Experience Delivery Manager @ (September 2009 - December 2010)
- Staff Offers Relationship Manager @ (December 2005 - September 2009)
- Telephony People Champion @ (January 2003 - January 2005)
- Customer Relationship Manager @ (January 2001 - January 2003)
- Team Leader @ (January 1999 - January 2001)
Diane Drummond Education
- Babson College 2022-2022
- Eastbank Academy
Diane Drummond Skills
- Training Delivery
- Training
- Coaching
- Coaching Staff
- Mentoring Of Staff
- Leadership
- Contact Center Management
- Contact Center Operations
- Performance Management
- Performance Improvement
- Key Performance Indicators
- KPI Dashboards
- Leadership Development
- Management
- Customer Service
- Recruiting
- Team Leadership
- Change Management
- Talent Management
- Stakeholder Management
- Customer Experience
- Negotiation
- Human Resources
- Employee Engagement
- Business Strategy
- Banking
- Strategy
- Employee Training
- Management Development
- Strategic Planning
- Project Management
- Culture Change
- People Development
- Workshop Facilitation
- Analysis
- Project Delivery
- Team Management
- Interviews
- Customer Satisfaction
- Building Relationships
- Relationship Management
- Business Transformation
- CRM
- Forecasting
- Business Planning
- Business Process Improvement
- Governance
- Financial Services
- Outsourcing
- Air Conditioning
Diane Drummond Summary
- Diane Drummond, based in Glasgow, GB, is currently a Managing Director at B-DACS Air Conditioning Services. Diane Drummond brings experience from previous roles at B-DACS Air Conditioning Services and Lloyds Banking Group. Diane Drummond holds a 2022 - 2022 Babson College. With a robust skill set that includes Training Delivery, Training, Coaching, Coaching Staff, Mentoring Of Staff and more. Diane Drummond has 1 emails and 6 mobile phone numbers on RocketReach.
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