Diane Crooks's Location
Birmingham, AL, US
Diane Crooks's Work
- DISPUTE RESOLUTION @ Xerox
- CREDIT SPECIALIST @ Countrywide Mortgage Services
- ADMINISTRATIVE ASSISTANT @ Pinpoint Technologies Inc.
Diane Crooks's Education
- BRANIFF AIRLINE DALLAS, TEXAS
DOMESTIC/INTERNATIONAL TICKETING (DOMESTIC/INTERNATIONAL TICKETING)
1981 - 1981 - AMARILLO HIGH SCHOOL AMARILLO, TEXAS
High School/Secondary Diplomas and Certificates (required courses)
1979 - 1981
Diane Crooks's Skills
- CURRENTLY WORKING ON A FEDERAL PROGRAM (SOCIAL SECURITY)
- • Process cardholder disputes for prepaid debit card programs
- • Disputes processed within Regulation E guidelines and timelines
- • Leverage MasterCard and Visa chargeback expertise to resolve disputes
- • Analyze disputes further for fraudulent or unauthorized charges including phis
- • Proficient in reading and interpreting EPPIC Clearing House reports as well as
- Team Leadership
- Process Improvement
- Customer Service
- Microsoft Office
Diane Crooks's Summary
Diane Crooks, based in Birmingham, AL, US, is currently a DISPUTE RESOLUTION at XEROX, bringing experience from previous roles at Countrywide Mortgage Services and PINPOINT TECHNOLOGIES. Diane Crooks holds a 1981 - 1981 DOMESTIC/INTERNATIONAL TICKETING in DOMESTIC/INTERNATIONAL TICKETING @ BRANIFF AIRLINE DALLAS, TEXAS. With a robust skill set that includes CURRENTLY WORKING ON A FEDERAL PROGRAM (SOCIAL SECURITY), • Process cardholder disputes for prepaid debit card programs, • Disputes processed within Regulation E guidelines and timelines, • Leverage MasterCard and Visa chargeback expertise to resolve disputes, • Analyze disputes further for fraudulent or unauthorized charges including phis and more, Diane Crooks contributes valuable insights to the industry. Diane Crooks has 1 email on RocketReach.
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