Co-Founder and COO @ (October 2025 - September 2026)
Director of Technical Support @ (January 2024 - March 2025)
Director of Client Services @ (March 2022 - March 2025)
Manager, Customer Success @ ResortSuite (September 2021 - March 2022)
Manager of Training and Documentation @ ResortSuite (May 2019 - September 2021)
Implementations Team Lead @ ResortSuite (January 2017 - April 2019)
Implementation and Training Specialist @ ResortSuite (April 2013 - April 2019)
Client Services, Product Specialist and Trainer @ TierOne Hospitality Solutions (March 2009 - March 2013)
Diana Singer Education
Humber College
Diploma (Hotel & Restaurant Management)
2005-2007
Sutton District High School
OSSD
1999-2003
Diana Singer Skills
Adobe Flash CS4: Rich Content Creation
Catering
Cpr Certified
Customer Service
Event Planning
First Aid
First Aid & CPR
Food Safety Handling
Hospitality
Hospitality Industry
Hospitality Management
Hotel Management
Hotels
Illustrator
Management
Marketing
Process & Workflow Optimization | SOP Development | Technical Documentation | KPI Tracking & Executive Reporting Budget Forecasting & Cost Management | Vendor Management & Evaluation | Cross-Team Collaboration | Contract Negotiation | UAT Planning | Performance Management | Systems Rollouts & Integrations | Execution & Release Readiness Knowledge Management | Global Team Development | Leadership | Change Management | Risk Management Issue Resolution | Stakeholder Management | Executive Communication Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Drive), CRM & Customer Support Platforms (Zendesk, Salesforce), Subscription Systems (Stripe), Project & Issue Tracking Tools (Asana, Basecamp, Certinia), Documentation & Knowledge Management Systems, SQL, Cloud & SaaS Infrastructure Concepts, AI & Automation Tools, Slack, Microsoft Teams, Zoom, SharePoint, Social & Professional Platforms
Proficient in Adobe Illustrator
Property Management Systems
Resorts
Restaurants
Sales
Smart Serve
Social Media
Teamwork
Training
Diana Singer Summary
Diana Singer, based in Cannington, ON, CA, is currently a Director of Client Services at WristCoin. Diana Singer brings experience from previous roles at Diana Singer Consulting Services, InnquireAI and Agilysys. Diana Singer holds a 2005 - 2007 Diploma in Hotel & Restaurant Management @ Humber College. With a robust skill set that includes Adobe Flash CS4: Rich Content Creation, Catering, Cpr Certified, Customer Service, Event Planning and more. Diana Singer has 1 emails and 1 mobile phone numbers on RocketReach.
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