DialDesk Information

India’s First And Only All-Inclusive Customer Support Solution For Brand Conscious Businesses! Founded in 2008, DialDesk aims to provide high quality and cost-effective customer support solutions to businesses. DialDesk offers a unique and one-of-a-kind "Pay as you Go" customer service solution, which is the perfect amalgamation of IVR, Dialer, 24/7/365 Human Support, Omnichannel deployment coupled with an AI-driven environment. DialDesk is hosted on the cloud to ensure maximum reliability, as well as to allow users to access the system from anywhere and anytime. This also ensures that the clients' data is safe because it's stored on remote servers and not locally. A strong emphasis on customer experience is what makes Dialdesk stand out from its competitors. DialDesk drives complete "customer lifecycle management" for its clients with a thorough focus on delivering customer experience par excellence, mainly for SMEs and SMBs involved in product-based businesses where they need to deliver pre and post sales support to their customers, but they are limited by budgets. Hence, they compromise on customer experience. OUR VISION All businesses deliver a world-class CX. OUR MISSION We help businesses have complete control over their sales, marketing, and customer experience functions. We do this by creating world-class CRM and automation widgets. We deliver world-class outsourcing solutions using the right blend of People, Process and Technology resulting in increased sales, cost reduction, and keeping customers happy.