Closed 2025 - Dial Interactive provides expert contact center / Teleworker / Omni-Channel consulting services to Fortune 500 companies. We focus on business process, cost justification, call type analysis, IVR optimizations, call routing optimizations and technology roadmaps. DI’s solutions range from simple call flow tune-ups to comprehensive contact center assessments. Our Contact Center Solution Architects have over 20 years of contact center knowledge, multi vendor experience and have a back ground in financial auditing. This combination provides us the ability to quickly identify the root cause of an issue and solve it effectively, bridging business and technology together seamlessly. DI's Consulting Services Include: Route It Data Extraction Tool to help manage routing plans and Schedule sets Cisco UCCE Custom Reporting Cisco UCCE ICM Scripting Consulting Cisco UCCE CVP Design and Consulting Aceyus Custom Reporting Assessments (Strategy, Operations, Reporting, Disaster Recover & More) Scripting, Configuration & Integration Design and Integration Services Business Case & ROI Analysis Call Flow / IVR Re-engineering Outbound Solutions Workforce Management (WFM) Quality Monitoring / Recording Custom Reporting Technology RFP Management Testing - Performance Monitoring Testing - Load-Stress Testing Telecom Expense Management (TEM) Post Implementation Services Staff Augmentation Contact Dial Interactive for a free phone consultation Donald Sutton or Phil Grosdidier (954) 256-1818 email info@dialinteractive.com www.dialinteractive.com
| Website | http://www.dialinteractive.com |
| Revenue | $6 million |
| Employees | 7 (5 on RocketReach) |
| Founded | 2001 |
| Address | 6278 N Federal Hwy # 224, Fort Lauderdale, Florida 33308, US |
| Phone | +1 954-256-1818 |
| Technologies |
JavaScript
,
HTML
,
PHP
+16 more
(view full list)
|
| Industry | Telecommunications, Custom Software & Technical Consulting, Software |
| Keywords | Contact Center Consulting, Business Process Consulting, Technology Consulting, Customer Service Consulting, Call Center Technology, Process Improvement, Operational Efficiency, Customer Experience, Contact Center Solutions, Workforce Optimization, Communication Strategies, Customer Interaction, Service Optimization, Business Transformation |
| Competitors | ServiceTitan, Fiverr, Yelp, Zocdoc, Thumbtack, Leroy Prins Trucking, YP, The Real Yellow Pages®, Colonial Hyundai, Home Adviser, Local.com +54 more (view full list) |
| SIC | SIC Code 874 Companies, SIC Code 87 Companies |
| NAICS | NAICS Code 5416 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies |
Looking for a particular Dial Interactive employee's phone or email?
Dial Interactive Questions
The Dial Interactive annual revenue was $6 million in 2026.
Phil Grosdidier is the President of Dial Interactive.
5 people are employed at Dial Interactive.
Dial Interactive is based in Fort Lauderdale, Florida.
The NAICS codes for Dial Interactive are [5416, 54, 541].
The SIC codes for Dial Interactive are [874, 87].
Top Dial Interactive Employees
-
Phil Grosdidier
President at Dial Interactive
Lenexa, KS, US14 -
Philip Vaiden
Contact Center Consultant at Dial Interactive
Memphis, TN, US43 -
John Nibbe
Contact Center Consultant at Dial Interactive
Fort Lauderdale, FL, US12 -
Bob Hansing
Voice Specialist at Dial Interactive
Evansville, IN, US21
