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Dexter Johnson Location
Scottsdale, AZ, US
Dexter Johnson Work
SVP of Customer Experience Strategy and Initiatives (North America Claims) @ (October 2023 - Present)
Head of Direct Sales @ (September 2020 - Present)
Head of Direct Customer Sales and Service @ (November 2018 - September 2020)
Head of Service Operations Strategy and Service Delivery @ (June 2017 - November 2019)
Head of Enterprise Customer Experience @ (March 2013 - June 2017)
Head of Personal Lines Product Presentation @ (February 2012 - February 2013)
Regional Product Manager @ (January 2005 - February 2012)
Product Manager @ (June 2003 - June 2005)
Associate and Jem @ (April 2000 - June 2003)
Dexter Johnson Education
University of Cambridge
Doctor of Philosophy (Engineering, Philosophy)
1997-2000
University of Southampton
Bachelor of Engineering (Engineering)
1994-1997
Dexter Johnson Skills
Transformational Leadership
Process Improvement
Coaching & Mentoring
Change Management
Insurance
Customer Experience
Management
Leadership
Commercial Lines
Operational Strategy
General Insurance
Medical Insurance
Marine Insurance
Property Insurance
Motor Insurance
Coaching and Mentoring
Dexter Johnson Summary
Dexter Johnson, based in Scottsdale, AZ, US, is currently a SVP of Customer Experience Strategy and Initiatives (North America Claims) at Chubb Group of Insurance Companies. Dexter Johnson brings experience from previous roles at Natures Best Inc.. Dexter Johnson holds a 1997 - 2000 Doctor of Philosophy in Engineering, Philosophy @ University of Cambridge. With a robust skill set that includes Transformational Leadership, Process Improvement, Coaching & Mentoring, Change Management, Insurance and more. Dexter Johnson has 3 emails and 3 mobile phone numbers on RocketReach.
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