Devon Watts Email & Phone Number
Director, Pharmacy Customer Care @ Chewy
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Devon Watts Location
- Sanford, FL, US
Devon Watts Work
- 2024 - now Director, Pharmacy Customer Care @
- 2023 - 2024 Director, CS Insights @
- 2022 - 2023 Director, CS Quality @
- 2022 - 2022 Interim Sr. Director, Healthcare Services @
- 2020 - 2022 Associate Director, Healthcare Services @
- 2020 - 2020 Associate Director, Customer Service @
- 2018 - 2020 Director, Contact Center Operations @
- 2017 - 2018 Manager, Operations and New Business Initiatives @
- 2016 - 2017 Call Center Operations Manager, Member Assist Center @
- 2015 - 2016 Sr. Mgr., Quality and Center Training @
- 2014 - 2015 Manager, Sales and Service @
- 2012 - 2014 Unit Operations Manager @
- 2011 - 2012 Sales and Service Training Manager @
- 2008 - 2011 Sales and Service Team Manager @
Devon Watts Education
- Gies College of Business - University of Illinois Urbana-Champaign
- Western Governors University
Devon Watts Skills
- Voice of the Customer
- Business Transformation
- Marketing Strategy
- Vendor Contracts
- Quality Assurance
- Call Monitoring
- Training Delivery
- Business Process Improvement
- Compliance PCI
- Sales Processes
- Sales Operations
- Objection Handling (Sales)
- Instructional Design
- Leadership Development
- Cross-functional Team Leadership
- Program Management
- Executive-level Communication
- Six Sigma
- White Papers
- Analytical Skills
- Quality Process Development
- Speech Analytics
- Large Language Models (LLM)
- Scrum
- Customer Service
- Management
- Team Building
- Customer Satisfaction
- Call Centers
- Operations Management
- Performance Management
- Sales Management
- Sales
- Customer Experience
- Project Management
- Workforce Management
- Strategy
- Process Management
- PCI Standards
- Auditing
- Hiring
- Strategic Planning
- Customer Retention
- Account Management
- Data Analysis
- P&L Management
- Workforce Planning
- Vendor Management
- Business Development
- Business Strategy
- Strategic Communications
- Facility Management (FM)
- Change Management
- Program Development
- Microsoft Office
- Microsoft Excel
- Training
- Team Leadership
- Coaching
- Leadership
- Time Management
- Interviews
- Employee Training
- Customer Support
- Contract Negotiation
- Facilitation
- Process Improvement
- Training Facilitation
- P&L Analysis
- Budget Preparation
- Daily Operations
- Daily Operations Management
- Call Center Development
- Call Center Administration
- Human Resources
- Inventory Management
Devon Watts Summary
- Devon Watts, based in Sanford, FL, US, is currently a Director, Pharmacy Customer Care at Chewy. Devon Watts brings experience from previous roles at Chewy. Devon Watts holds a Gies College of Business - University of Illinois Urbana-Champaign. With a robust skill set that includes Voice of the Customer, Business Transformation, Marketing Strategy, Vendor Contracts, Quality Assurance and more. Devon Watts has 3 emails and 1 mobile phone numbers on RocketReach.
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Jason Ramsey
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Will Buckland
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Adam Peck
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Benjamin Carter
Chief Medical Officer
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Ornel Cotera
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Oscar Mederos
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Ryan Cohen
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Sumit Singh
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Jarrell Jackson
Chief Executive Officer
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