Devon Thompson Email & Phone Number
Faculty - Fitness and Health Promotion @ St. Lawrence College
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Devon Thompson Location
- Kingston, ON, CA
Devon Thompson Work
- Faculty - Fitness and Health Promotion @ (January 2025 - Present)
- Director Customer Experience @ (April 2023 - July 2026)
- Director, Customer Success Operations @ (May 2021 - April 2023)
- Director of Customer Success @ (April 2020 - May 2021)
- Sr Manager, Customer Success @ (April 2019 - April 2020)
- Customer Success Manager @ (March 2018 - April 2019)
- Director, Customer Services and Success @ Stantive Technologies Group Inc. (February 2016 - March 2018)
- Manager, Customer Experience @ PrintFleet (February 2015 - February 2016)
- Global Key Account Manager @ PrintFleet (August 2013 - January 2015)
- MPS Advisor @ PrintFleet (January 2009 - August 2013)
- Developmental Service Worker @ Ongwanada Hospital (November 2007 - December 2009)
Devon Thompson Education
- Schulich School of Business - York University
Key Account Management & Client Development
2014-2014 - St Lawrence College
Certification (Project Management)
2011-2011 - St Lawrence College
Developmental Service
2005-2008 - Holy Cross High School
Devon Thompson Skills
- AI-Enhanced CX Tools & Automation
- Account Management
- B2B
- Business Analysis
- Business Development
- Business Process Improvement
- Business-to-Business (B2B)
- CRM
- Client Development
- Cloud Computing
- Coaching
- Coaching & Mentorship
- Conflict Resolution
- Creative Problem Solving
- Critical Thinking
- Curriculum Development
- Customer Advisory Boards
- Customer Advocacy
- Customer Community Strategy & Management
- Customer Education
- Customer Engagement
- Customer Experience
- Customer Experience Design
- Customer Journey & VOC Management
- Customer Metrics & Health Scoring
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Digital Engagement
- Digital Marketing
- Direct Sales
- Document Imaging
- Document Management
- Executive Communication & Stakeholder Alignment
- Instructional Design & Delivery
- Integration
- Key Performance Indicators
- Leadership
- Long-term Customer Relationships
- Managed Print Services
- Managed Services
- Management
- Mitigation Strategies
- New Business Development
- Operations Management
- Outcome Management
- Product Adoption
- Product Release Readiness
- Professional Services
- Program Management
- Project Management
- Project Planning
- Quantitative Data
- SaaS
- Sales
- Sales Management
- Sales Process
- Salesforce.com
- Selling
- Solution Selling
- Strategic Communications
- Strategic Partnerships
- Strategic Thinking
- Strategy
- Team Leadership
- Training
- Training and Development (HR)
Devon Thompson Summary
- Devon Thompson, based in Kingston, ON, CA, is currently a Faculty - Fitness and Health Promotion at St. Lawrence College. Devon Thompson brings experience from previous roles at Coveo. Devon Thompson holds a 2014 - 2014 Key Account Management & Client Development @ Schulich School of Business - York University. With a robust skill set that includes AI-Enhanced CX Tools & Automation, Account Management, B2B, Business Analysis, Business Development and more. Devon Thompson has 2 mobile phone numbers on RocketReach.
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Top St. Lawrence College Employees
Elizabeth Gorman
Director, Development and Alumni Relations
Kingston, ON, CA
Nelly Radfar
Chief Information Officer (CIO)
Toronto, ON, CA
Debbie Rogers
Associate Director of Global Marketing
Kingston, ON, CA
Karen Dumoulin
Board of Governors Vice-Chair
Morrisburg, ON, CA
Aba Mortley
Professor and Program Coordinator
Kingston, ON, CA
Glenn Vollebregt
President and CEO
Kingston, ON, CA
Michael Mooney
Professor
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