Devendra Mishra Email & Phone Number
Manager, Product Support @ Zscaler
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Devendra Mishra Location
- Bengaluru, KA, IN
Devendra Mishra Work
- Manager, Product Support @ (May 2025 - Present)
- Incident Manager @ (November 2020 - May 2025)
- Associate Consultant @ (July 2017 - November 2020)
- Subject Matter Expert @ (December 2015 - July 2017)
- Technical Support Engineer @ (October 2012 - July 2015)
Devendra Mishra Education
- Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology - BTech (Information Technology)
2008-2012 - G.I.C. allahabad
Intermediate (Mathematics and Statistics)
2006-2007
Devendra Mishra Skills
- Analytical Skills
- C
- CCNA
- Citrix
- Cloud Computing
- Cluster
- Communication
- Computer Science
- Contact Centers
- Cross functional collboration
- Cross-functional Collaborations
- Customer Communication
- Customer Engagement
- Customer Escalation Management
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Success
- Data Analysis
- Data Center
- Data Structures
- Disaster Recovery
- Enterprise Software
- Global escalation
- High Availability
- High Pressure
- IT Management
- IT Operations
- IT Service Management
- ITIL Certified
- Incident Management
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Microsoft SQL Server
- Network Operations Center (NOC)
- Network Security
- Operating Systems
- Optimization Strategies
- People Management
- Performance Management
- Pre-sales
- Pressure Situations
- Problem Management
- Problem Solving
- Product Support
- SaaS
- Service Levels
- Service-Level Agreements (SLA)
- Situational Leadership
- Solution Architecture
- Support Engineers
- TCP/IP
- Team Leadership
- Team Management
- Team enablemen
- Technical Support
- Vendor Management
- Virtualization
- Voice of the Customer
- Windows
- Workload Prioritization
Devendra Mishra Summary
- Devendra Mishra, based in Bengaluru, KA, IN, is currently a Manager, Product Support at Zscaler. Devendra Mishra brings experience from previous roles at Cisco, IBM India Private Limited and Citrix. Devendra Mishra holds a 2008 - 2012 Bachelor of Technology - BTech in Information Technology @ Dr. A.P.J. Abdul Kalam Technical University. With a robust skill set that includes Analytical Skills, C, CCNA, Citrix, Cloud Computing and more. Devendra Mishra has 1 emails and 1 mobile phone numbers on RocketReach.
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