deurs Information

deurs is a next-generation service innovation & design agency. We help our customers dethink conventions, dare to disrupt standards, disagree with norms, deviate from main streams, define new realities and drive industry-restructuring propositions. deurs in that sense describes us as a team, our business partners and their customers as we all share these passions and perspectives. deurs' philosophy is simple, the end customer's experience network starts at the far ends of the value network. We believe that the greatest design for the end customer's experience starts with designing the most engaging experience for our team, our partners' teams and those who have a great impact on their contribution. It has to ensure the best possible and and the most-sustainable experience for all parties. We start at the forefront of developments at service design and innovation fields and challenge that with dollarization filters of business, financial and operational viability for maximum sustainable value for and from customer. Our holistic approach to service design and service innovation doesn't only approach experiences and propositions from various stakeholders perspectives, it also applies a blend of art & design techniques with the latest management and strategy approaches in addition to radical implementation-level practices to ensure the breakthrough success of the newly developed staging. Specialties Service Design, Service Innovation