Exception Specialist, Field Support Center @ (January 2009 - July 2010)
Special Projects Coordinator and Call Quality Monitor @ (January 2007 - January 2009)
Account Support Associate @ (January 2005 - January 2007)
Supervisor @ (January 2001 - January 2005)
Desirée Dyer Education
Wright State University
Bachelor of Music (Oboe Performance)
1993-2000
University of Phoenix
(Graduate Coursework in Business)
Desirée Dyer Skills
Server Administration
Information Technology Infrastructure
Internet Information Services (IIS)
Microsoft Word
Microsoft Excel
PowerPoint
Avaya CentreVu Supervisor
Verint
CSI Virtual Observer
Konexx Phone 2 PC Interface
HIPAA Awareness Training
Account Management
Customer Satisfaction
Customer Service
E-commerce
Editing
Management
Marketing Communications
Networking
Project Management
Research
Service Delivery
Social Media
Software Documentation
Solution Selling
Team Leadership
Training
Troubleshooting
WordPress
XP
Call Centers
Budgets
Technical Support
Coaching
Development
E Commerce
Konexx Phone 2 Pc
Marketing
Avaya Centrevu
Documentation
Desirée Dyer Summary
Desirée Dyer, based in King William, VA, US, is currently a Senior Director, Grant Operations at Upper Mattaponi Indian Tribe. Desirée Dyer brings experience from previous roles at desireed3online, Nashville Symphony and Tidy By Desiree. Desirée Dyer holds a 1993 - 2000 Bachelor of Music in Oboe Performance @ Wright State University. With a robust skill set that includes Server Administration, Information Technology Infrastructure, Internet Information Services (IIS), Microsoft Word, Microsoft Excel and more. Desirée Dyer has 3 emails and 3 mobile phone numbers on RocketReach.
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