Des O'Dell Email
Director Consultant @ Ramsden Management Services Ltd
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Des O'Dell Location
- England, United Kingdom
Des O'Dell Work
- Director Consultant @ (May 2000 - Present)
- Senior Project Manager-Digital Solutions: Video Triage, Virtual Assistants, CRM decisioning @ (July 2021 - June 2024)
- Product Owner and Senior Project Manager - Conversational AI, Chatbots, Live Chat and CX @ (March 2016 - July 2020)
- Senior Project Manager - Legacy Platform to AWS Data Migration @ (March 2016 - February 2018)
- Project Manager - Mobile Payments @ (June 2014 - March 2016)
- Project Manager for Investment Platform Business @ (December 2012 - March 2014)
- Regulatory Project Manager - RDR @ (June 2010 - December 2012)
- Programme Manager @ (August 2009 - June 2010)
- Programme Manager - MiFID and Operational Risk @ Legal & General (January 2007 - May 2009)
- Earlier Career @ Various Roles (October 1989 - June 2005)
Des O'Dell Education
- University of Brighton
MBA (Strategy and Business Consultancy)
1995-1999 - University of Brighton
Certificate in Management
1999
Des O'Dell Skills
- Agile & Waterfall Methodologies
- Analysis
- Analytical Skills
- Business Analysis
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- Change Management
- Chatbot Development
- Communication
- Conversational AI
- Customer Experience
- Digital Delivery
- Digital Strategy
- Financial Services
- Governance
- Integration
- Leadership
- LiveChat ChatBot
- Management
- Management Consulting
- PRINCE2
- Process Engineering
- Product Management
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Project Portfolio Management
- Resource Management
- Risk Management
- Stakeholder Management
- Strategy
Des O'Dell Summary
- Des O'Dell, based in England, United Kingdom, is currently a Director Consultant at Ramsden Management Services Ltd. Des O'Dell brings experience from previous roles at Southern Water, Legal & General Investment Management (LGIM), Legal & General and American Express. Des O'Dell holds a 1995 - 1999 MBA in Strategy and Business Consultancy @ University of Brighton. With a robust skill set that includes Agile & Waterfall Methodologies, Analysis, Analytical Skills, Business Analysis, Business Process and more. Des O'Dell has 1 emails on RocketReach.
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