Des McCann Email & Phone Number
Lead Product Manager - Technical @ Mastercard
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Des McCann Location
- Dublin, IE
Des McCann Work
- 2024 -now Lead Product Manager - Technical @
- 2022 -2023 Technical Product Manager and Product Owner @
- 2022 -2022 Technical Product Manager and Product Owner @
- 2020 -2022 Product Owner and Senior Business Analyst @
- 2017 -2019 Senior Business Analyst at IBM Watson Health @
- 2010 -2017 Software QA Team Lead @
- 2010 -2010 Design, Developer, Integration Tester, Test Coordinator @
- 2009 -2010 Technical Trainer @
- 2004 -2009 Team Leader and Senior Test Engineer @
- 2003 -2004 2nd Line Support Engineer @
- 1999 -2003 System Test Engineer @
Des McCann Education
- Dublin Institute of Technology
Master of Science - MS (Technology and Innovation Management)
2016-2017 - Dublin Institute of Technology
Post-Graduate Diploma (Management of Technology)
2015-2016 - Cork Institute of Technology
Bachelor of Engineering (BEng) (Electronic Engineering)
1995-1999
Des McCann Skills
- Embedded Systems
- Testing
- Agile Methodologies
- Linux
- Test Automation
- Unix
- ClearCase
- Shell Scripting
- Perl
- Software Engineering
- SQL
- Integration
- Java
- Project Management
- Software Development
- Requirements Analysis
- Business Analysis
- Cloud Computing
- Microsoft SQL Server
- Troubleshooting
- IT Service Management
- Technical Support
- Information Technology
- Active Directory
- Management
- Customer Satisfaction
- System Administration
- Service Level Agreements
- Service Delivery
- Technical Documentation
- Analytical Skills
- Hardware Diagnostics
- Incident Management
- Virtual Private Network
- Mainframe
- Computer Hardware Troubleshooting
- Windows
- Office 365
- Microsoft Office
- VMware
- Citrix
- Organization Skills
- Customer Service
- Team Motivation
- Coaching
- Communication
- IBM Mainframe
- Microsoft Certified Systems Engineer
- Autosys
- Batch Processing
- Remote Troubleshooting
- Desktop Support Management
- Help Desk Implementation
- Ticketing Systems
- Performance Metrics
- Desktop Computers
- JES2
- Windows Scripting
- Virus Removal
- Remote User Support
- Network Troubleshooting
- Knowledge Base
- Team Leadership
- Software Installation
- Solution Findder
Des McCann Summary
- Des McCann, based in Dublin, IE, is currently a Lead Product Manager - Technical at Mastercard. Des McCann brings experience from previous roles at Merative and IBM. Des McCann holds a 2016 - 2017 Master of Science - MS in Technology and Innovation Management @ Dublin Institute of Technology. With a robust skill set that includes Embedded Systems, Testing, Agile Methodologies, Linux, Test Automation and more. Des McCann has 3 emails and 1 mobile phone numbers on RocketReach.
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