Dervla O'Flaherty Email & Phone Number
Head of Customer Service and Experience, ESB Networks @ ESB Networks
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Dervla O'Flaherty Location
- Dublin, IE
Dervla O'Flaherty Work
- Head of Customer Service and Experience, ESB Networks @ (November 2018 - Present)
- Head of Marketing, ESB Innovation @ (September 2012 - November 2018)
- Marketing and Communications Manager ecars @ (January 2010 - October 2012)
- Marketing Manager @ (June 2009 - March 2010)
- Sales and Marketing Manager @ (September 2007 - May 2009)
- Marketing and Communications Manager @ (January 1998 - January 2007)
Dervla O'Flaherty Education
- London Business School
Women in Leadership Programme (Leadership)
2022-2022 - University of Galway
Postgraduate Degree (Marketing/Marketing Management, General)
1994-1995 - Trinity College Dublin
Bachelor of Business (International Marketing, Economics)
1989-1993
Dervla O'Flaherty Skills
- B2B
- Brand Development
- Brand Management
- Business Development
- Business Strategy
- Corporate Communications
- Corporate Strategy
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Self Service
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Customer centricity
- Customer insights
- Digital Marketing
- Digital Strategy
- Digital Transformation
- Direct Marketing
- Email Marketing
- Event Management
- IT Enabled Business Transformation
- Internal Communications
- Internal and External Communications
- Leadership
- Market Research
- Marketing
- Marketing Communications
- Marketing Management
- Marketing Strategy
- Media Relations
- New Business Development
- Online Advertising
- Online Marketing
- People Management
- Product Marketing
- Program Management
- Public Relations
- Public Sector Procurement
- Social Media
- Social Media Marketing
- Social Media Strategy
- Strategic Communications
- Strategic Initiatives
- Strategic Leadership
- Strategy
- Team Leadership
- Telecommunications
- Sales
Dervla O'Flaherty Summary
- Dervla O'Flaherty, based in Dublin, IE, is currently a Head of Customer Service and Experience, ESB Networks at ESB Networks. Dervla O'Flaherty brings experience from previous roles at ESB, ESB International and Glandore Business Centres. Dervla O'Flaherty holds a 2022 - 2022 Women in Leadership Programme in Leadership @ London Business School. With a robust skill set that includes B2B, Brand Development, Brand Management, Business Development, Business Strategy and more. Dervla O'Flaherty has 1 emails and 1 mobile phone numbers on RocketReach.
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