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Derrick Walker Location
Denver, CO, US
Derrick Walker Work
Sr Manager, Telecommunications and Collaboration @ (October 2016 - Present)
UCaaS Implementation Manager @ (November 2015 - October 2016)
Manager - Telecom Engineering and Unified Communications @ (January 2012 - January 2015)
IT Operations of US Contact Centers and Unified Communications @ (January 2008 - January 2012)
IT Operations and Facilities Manager @ (January 2001 - January 2008)
Service and Special Projects Manager @ (January 2000 - January 2001)
Director of Telecommunications and Y2K Project @ (January 1998 - January 2000)
Derrick Walker Education
Community College of the Air Force
(Applied Science and Communications Technologies)
1985-1989
Derrick Walker Skills
Telecommunications
IT Operations
Process Improvement
Integration
Cisco Technologies
IT Management
Disaster Recovery
Call Centers
Vendor Management
Data Center
VoIP
IT Strategy
Managed Services
Customer Service
VMware
ITIL
Unified Communications
Management
Telephony
Technical Support
Switches
Troubleshooting
Leadership
WAN
Outsourcing
Call Center
Active Directory
IVR
Virtualization
Cloud Computing
Governance
Project Implementation
Customer Experience
IT Service Management
Enterprise Architecture
Cisco
IT Governance
Routers
VPN
Network Design
Collaboration Solutions
Cisco VoIP
Cisco Telepresence
Cisco Call Manager
Agile Methodologies
Voice over IP (VoIP)
Business Process Improvement
Contact Centers
Social Media
Infrastructure
Engineering
Strategic Planning
Voice Over Ip Voip
Marketing
Change Management
SQL
Project Management
Research
Resource Allocation
Voice Over Ip
Derrick Walker Summary
Derrick Walker, based in Denver, CO, US, is currently a Sr Manager, Telecommunications and Collaboration at DaVita Kidney Care. Derrick Walker brings experience from previous roles at Catholic Health Initiatives, Staples and Staples Australia/New Zealand. Derrick Walker holds a 1985 - 1989 Community College of the Air Force. With a robust skill set that includes Telecommunications, IT Operations, Process Improvement, Integration, Cisco Technologies and more. Derrick Walker has 4 emails and 1 mobile phone numbers on RocketReach.
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