Derrick Ryan Email & Phone Number
Director of Solutions Consulting @ Contender Solutions
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Derrick Ryan Location
- Spring Hill, FL, US
Derrick Ryan Work
- Director of Solutions Consulting @ (December 2023 - Present)
- Solutions Consultant @ (December 2021 - December 2023)
- Senior Platform Architect @ (March 2021 - January 2022)
- Senior Support Account Manager @ (March 2020 - March 2021)
- Contractor @ (July 2019 - February 2020)
- IS Manager, Incident and Request Management @ (March 2017 - July 2019)
- Site Support Manager @ (March 2013 - March 2017)
- Associate Manager, IT Service and Support @ (August 2013 - March 2015)
- Desktop Support Team Lead @ (March 2012 - August 2013)
- Help Desk Team Lead @ (October 2010 - March 2012)
- Senior Technical Associate @ (January 2009 - October 2010)
- Technical Associate II @ (June 2005 - January 2009)
- Sales Representative @ (May 2004 - June 2005)
- Shift Manager @ Hot 'N' Now (January 2001 - February 2003)
Derrick Ryan Education
- University of Michigan-Dearborn
Master of Science - Finance (Corporate Finance and Personal Investments)
2018-2019 - Davenport University
BBA (Management)
2008-2010 - Kalamazoo Valley Community College
AAS (Microcomputer Technician)
2004-2006
Derrick Ryan Skills
- Troubleshooting
- Leadership
- Process Improvement
- Technical Support
- Information Technology
- Business Analysis
- Business Process Improvement
- IT Management
- IT Service Management
- Computer Repair
- Incident Management
- Continuous Improvement
- System Deployment
- ITIL v3
- Project Management
- Graphic Design
- Customer Satisfaction
- Technical Documentation
- Hardware
- Computer Hardware
- Windows
- Active Directory
- Outlook
- Microsoft Office
- Windows 7
- Office 365
- Windows Server
- Adobe Photoshop
- Management
- Customer Service
- Training
- Cross-functional Team Leadership
- Employee Engagement
- Written Communication
- Organization Skills
- ITIL Process
- Networking
- Windows 10
- ServiceNow
- IT Service Delivery
- Active Directory Experience
- Help Desk Support
- Service Level Management
- Reasoning Skills
- High degree of initiative
- Self-management
- Self Learning
- ITIL Process Implementation
- Continuous Process Improvement
- Critical Thinking
Derrick Ryan Summary
- Derrick Ryan, based in Spring Hill, FL, US, is currently a Director of Solutions Consulting at Contender Solutions. Derrick Ryan brings experience from previous roles at Contender Solutions, ServiceNow and Verizon. Derrick Ryan holds a 2018 - 2019 Master of Science - Finance in Corporate Finance and Personal Investments @ University of Michigan-Dearborn. With a robust skill set that includes Troubleshooting, Leadership, Process Improvement, Technical Support, Information Technology and more. Derrick Ryan has 7 emails and 4 mobile phone numbers on RocketReach.
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