Derrick Ryan Email & Phone Number
Director of Solutions Consulting @ Contender Solutions
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Derrick Ryan Location
- Spring Hill, FL, US
Derrick Ryan Work
- 2023 -now Director of Solutions Consulting @
- 2021 -2023 Solutions Consultant @
- 2021 -2022 Senior Platform Architect @
- 2020 -2021 Senior Support Account Manager @
- 2019 -2020 Contractor @
- 2017 -2019 IS Manager, Incident and Request Management @
- 2013 -2015 Associate Manager, IT Service and Support @
- 2012 -2013 Desktop Support Team Lead @
- 2013 -2017 Site Support Manager @
- 2010 -2012 Help Desk Team Lead @
- 2009 -2010 Senior Technical Associate @
- 2005 -2009 Technical Associate II @
- 2004 -2005 Sales Representative @
- 2001 -2003 Shift Manager @ Hot 'N' Now
Derrick Ryan Education
- University of Michigan-Dearborn 2018-2019
- Davenport University 2008-2010
- Kalamazoo Valley Community College 2004-2006
Derrick Ryan Skills
- Troubleshooting
- Leadership
- Process Improvement
- Technical Support
- Information Technology
- Business Analysis
- Business Process Improvement
- IT Management
- IT Service Management
- Computer Repair
- Incident Management
- Continuous Improvement
- System Deployment
- ITIL v3
- Project Management
- Graphic Design
- Customer Satisfaction
- Technical Documentation
- Hardware
- Computer Hardware
- Windows
- Active Directory
- Outlook
- Microsoft Office
- Windows 7
- Office 365
- Windows Server
- Adobe Photoshop
- Management
- Customer Service
- Training
- Cross-functional Team Leadership
- Employee Engagement
- Written Communication
- Organization Skills
- ITIL Process
- Networking
- Windows 10
- ServiceNow
- IT Service Delivery
- Active Directory Experience
- Help Desk Support
- Service Level Management
- Reasoning Skills
- High degree of initiative
- Self-management
- Self Learning
- ITIL Process Implementation
- Continuous Process Improvement
- Critical Thinking
Derrick Ryan Summary
- Derrick Ryan, based in Spring Hill, FL, US, is currently a Director of Solutions Consulting at Contender Solutions. Derrick Ryan brings experience from previous roles at Contender Solutions, ServiceNow and Verizon. Derrick Ryan holds a 2018 - 2019 University of Michigan-Dearborn. With a robust skill set that includes Troubleshooting, Leadership, Process Improvement, Technical Support, Information Technology and more. Derrick Ryan has 7 emails and 2 mobile phone numbers on RocketReach.
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