Client Technology Services Manager @ (January 2020 - January 2026)
Manager, Technology Support Services @ (April 2018 - January 2020)
Manager, Client Technology Services @ (November 2016 - April 2018)
Helpdesk Lead @ (February 2015 - November 2016)
Helpdesk Technician @ (September 2011 - February 2015)
Technical Support Analyst @ (January 2011 - September 2011)
Technical Analyst II @ (June 2008 - January 2011)
Senior Helpdesk Coordinator @ (January 2008 - January 2009)
Business System Analyst @ (January 2001 - January 2006)
Derrick Rickert Education
Edmonds Community College
Network Technology Associates of Technical Arts Degree (IT)
2006-2008
Derrick Rickert Skills
SharePoint
Windows
Troubleshooting
Windows Server
Customer Service
Active Directory
Technical Support
Servers
Network Administration
Software Documentation
Operating Systems
Process Improvement
Vendor Management
Security
Help Desk Support
Data Center
Virtualization
Okta
Business Process Improvement
Program Management
Social Media
Strategic Planning
Microsoft Office
Marketing
Derrick Rickert Summary
Derrick Rickert, based in Bothell, WA, US, is currently a Technology Services Manager at Gates Ventures. Derrick Rickert brings experience from previous roles at Gates Ventures and Wimmer Solutions. Derrick Rickert holds a 2006 - 2008 Network Technology Associates of Technical Arts Degree in IT @ Edmonds Community College. With a robust skill set that includes SharePoint, Windows, Troubleshooting, Windows Server, Customer Service and more. Derrick Rickert has 2 emails and 1 mobile phone numbers on RocketReach.
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