Derrick Nelson Email
Operations Manager @ Buwelo Ghana
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Derrick Nelson Location
- Accra, Accra Region, GH
Derrick Nelson Work
- Operations Manager @ (April 2024 - Present)
- Deputy Manager Operations @ (May 2023 - April 2024)
- Customer Care and Call Center Operations Manager (Remote) @ (January 2018 - April 2023)
- Intern @ Statistics Research and Information Directorate (June 2015 - August 2015)
- Customer Service Agent @ (June 2014 - August 2014)
Derrick Nelson Education
- Ghana Institute of Management and Public Administration
Postgraduate Degree (Information Technology)
2018-2019 - Kwame Nkrumah University of Science and Technology, Kumasi
Bachelor's degree (Agricultural Mechanization)
2012-2016
Derrick Nelson Skills
- Account Management
- Business Process Outsourcing (BPO)
- Client Relations
- Computer Literacy
- Contact Centers
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Service
- Customer-Focused Service
- Data Analysis
- Database Management
- IVR
- Loyalty Programs
- Management
- Operations Management
- Organizational Leadership
- Program Management
- Project Management
- Strategic Planning
- Team Building
- Team Management
- Technical Support
- Telesales
Derrick Nelson Summary
- Derrick Nelson, based in Accra, Greater Accra Region, GH, is currently a Operations Manager at Buwelo Ghana. Derrick Nelson brings experience from previous roles at Concentrix, DLP, Statistics Research and Information Directorate and MTN Ghana. Derrick Nelson holds a 2018 - 2019 Postgraduate Degree in Information Technology @ Ghana Institute of Management and Public Administration. With a robust skill set that includes Account Management, Business Process Outsourcing (BPO), Client Relations, Computer Literacy, Contact Centers and more. Derrick Nelson has 1 emails on RocketReach.
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