Derrick Moyer Email & Phone Number
Director of Customer Support and Enterprise Success @ Accumula
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Derrick Moyer Location
- Tacoma, WA, US
Derrick Moyer Work
- 2020 -now Director of Customer Support and Enterprise Success @
- 2018 -2020 Director of Enterprise Success @
- 2015 -2018 Global Support Manager - Escalations and Regional Manager at Lightspeed POS @
- 2014 -2015 Support Manager @
- 2013 -2014 Customer Hero Team Lead @
- 2012 -2013 Customer Hero @
- 2009 -2012 Spanish Bi-Lingual CSR @
Derrick Moyer Education
- University of Puget Sound
BS (Computer Science)
2005-2009
Derrick Moyer Skills
- Creative Problem Solving
- Analytical Skills
- Written Communication
- Coaching & Mentoring
- Performance Metrics
- Escalations Management
- Business-to-Business (B2B)
- CSAT
- Service-Level Agreements (SLA)
- Support Services
- Customer Base
- Communication
- Strategic Thinking
- Team Management
- Business Process Improvement
- Team Leadership
- Management
- Team Building
- Enterprise Software
- SaaS
- Enterprise Support
- Customer Support
- Troubleshooting
- Account Management
- Technical Support
- Customer Service
- Remote User Support
- Phone Etiquette
- HTML
- Microsoft Excel
- Public Speaking
- Software as a Service (SaaS)
- Product Management
- Retail
- Retail Sales
- E-commerce Consulting
- E-commerce
- Zendesk
- Salesforce.com
- Customer Satisfaction
- Customer Relationship Management (CRM)
- NetSuite
- Shopify
- Lightspeed
- Springboard
- Social Media
- Android
- Windows 7
- VoIP
- MAC OS X Tiger
- Mac OS
- OS X
- Microsoft Office
- Sales
- PowerPoint
- Strategic Planning
- Software as a Service
- E Commerce Consulting
- E Commerce
- Customer Relationship Management
Derrick Moyer Summary
- Derrick Moyer, based in Tacoma, WA, US, is currently a Director of Customer Support and Enterprise Success at Accumula. Derrick Moyer brings experience from previous roles at Accumula and Lightspeed POS. Derrick Moyer holds a 2005 - 2009 BS in Computer Science @ University of Puget Sound. With a robust skill set that includes Creative Problem Solving, Analytical Skills, Written Communication, Coaching & Mentoring, Performance Metrics and more. Derrick Moyer has 3 emails and 1 mobile phone numbers on RocketReach.
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