2020 -2023 Senior Manager, Technical Support and Customer Success @
2020 -2023 Senior Manager, Technical Support and Customer Success @
2014 -2020 Regional Manager, Global Customer Success Operations @
2014 -2020 Global Support Manager @ Apptio
2013 -2014 Technical Escalations Manager @
2011 -2013 SDET @
2008 -2011 Technical Lead @
2007 -2008 Senior Engineer, Product Support @
2006 -2006 Support Analyst @ Microsoft (Siemens)
Derrick Gadsden Education
Western Governors University
(Management Information Systems and Services)
2024-2026
Derrick Gadsden Skills
Enterprise Software
SQL
.NET
IIS
Management
Agile Methodologies
Microsoft SQL Server
SaaS
Cloud Computing
Software Development
Software Project Management
Requirements Analysis
Pre-sales
SharePoint
Product Management
Scrum
Agile Project Management
Linux
Internet Information Services (IIS)
.NET Framework
Software as a Service (SaaS)
Marketing
Software as a Service Saas
Microsoft Excel
Net
Pre Sales
Java
Internet Information Services Iis
Net Framework
Testing
Internet Information Services
Software as a Service
Derrick Gadsden Summary
Derrick Gadsden, based in Kirkland, WA, US, is currently a Manager, Product Support at Sinclair Digital. Derrick Gadsden brings experience from previous roles at Sinclair Digital, BCG and Glowforge. Derrick Gadsden holds a 2024 - 2026 Western Governors University. With a robust skill set that includes Enterprise Software, SQL, .NET, IIS, Management and more. Derrick Gadsden has 1 emails and 2 mobile phone numbers on RocketReach.
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