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Derrick Gadsden Location
Kirkland, WA, US
Derrick Gadsden Work
Manager, Product Support @ (July 2024 - Present)
Manager, Product Support @ (January 2024 - Present)
Principal Consultant @ BCG (June 2023 - Present)
Senior Manager, Technical Support and Customer Success @ (December 2020 - March 2023)
Regional Manager, Global Customer Success Operations @ (October 2014 - December 2020)
Global Support Manager @ (January 2014 - December 2020)
Technical Escalations Manager @ (January 2013 - March 2014)
SDET @ (October 2011 - January 2013)
Technical Lead @ (February 2008 - October 2011)
Senior Engineer, Product Support @ Talisma (February 2007 - February 2008)
Support Analyst @ Microsoft (Siemens) (April 2006 - November 2006)
Senior Manager, Technical Support and Customer Success @ (December 2020 - February 2023)
Product Support Leader @ (November 2024 - Present)
Global Support Manager @ Apptio (January 2014 - January 2020)
Derrick Gadsden Education
Western Governors University
Bachelor of Science (Information Technology Management)
2025-2026
Derrick Gadsden Skills
Enterprise Software
SQL
.NET
IIS
Management
Agile Methodologies
Microsoft SQL Server
SaaS
Cloud Computing
Software Development
Software Project Management
Requirements Analysis
Pre-sales
SharePoint
Product Management
Scrum
Agile Project Management
Linux
Internet Information Services (IIS)
.NET Framework
Software as a Service (SaaS)
Marketing
Software as a Service Saas
Microsoft Excel
Net
Pre Sales
Java
Internet Information Services Iis
Net Framework
Testing
Internet Information Services
Software as a Service
Derrick Gadsden Summary
Derrick Gadsden, based in Kirkland, WA, US, is currently a Manager, Product Support at Sinclair Digital. Derrick Gadsden brings experience from previous roles at Sinclair Digital, BCG , Glowforge and Apptio. Derrick Gadsden holds a 2025 - 2026 Bachelor of Science in Information Technology Management @ Western Governors University. With a robust skill set that includes Enterprise Software, SQL, .NET, IIS, Management and more. Derrick Gadsden has 1 emails and 2 mobile phone numbers on RocketReach.
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