Derek Stephens Email & Phone Number

Management Consultant - Office of the CIO @ LHC Group

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Derek Stephens Location

Texas, United States

Derek Stephens Work

Management Consultant - Office of the CIO @ (February 2020 - Present)
Managing Partner and Chief Experience Officer @ (May 2015 - February 2020)
Managing Partner, Concentrix Interactive @ (February 2014 - May 2015)
Partner, Omni Channel Center of Competence - Consulting @ (April 2012 - February 2014)
Business Transformation Executive and Omni-Chanel Enablement Leader @ (April 2012 - February 2013)
Partner and Service Area Leader, Global Business Services - Consulting @ (January 2011 - April 2012)
IBM Global Offerings Executive - CRM Outsourcing @ (July 2009 - July 2011)
IBM Business Transformation Executive and Self-Service Global Process Leader @ (November 2006 - June 2009)
Director, Business Transformation - Sales and Delivery Leader @ (December 2003 - June 2006)
Director - Web Strategy and Design - ibm.com @ (April 2001 - December 2003)
Corporate Marketing Manager - Internet Segment @ (July 2000 - March 2001)
Corporate Communications Manager - Communications and Events @ (January 1997 - June 2000)
Senior Programmer - Technical Assistant for the Chairman's Office @ (September 1995 - December 1996)
Technical Lead and Executive Assistant - IBM Software Group @ (January 1994 - August 1995)
Team Leader - IBM Software Group - Operating Systems @ (January 1992 - March 1995)
Senior Associate Programmer and Call Center Leader - Service @ (December 1992 - December 1993)
Technical Support Teamlead - Contact Centers @ (January 1991 - January 1993)
Senior Softare Enginer and Programmer - Development @ (January 1990 - September 1992)
Senior Accountant and Assistant to CFO - Accounting @ (June 1989 - May 1991)
COBOL Tutor @ (May 1987 - May 1989)

Derek Stephens Education

Massachusetts Institute of Technology
(Education)
2019-2020
Southern Methodist University
Master of Business Administration
2017-2019
Texas A&M University
Bachelor of Science (Accounting, Finance)
1985-1989
Lake Brantley High School 1984
Plano Senior High School 1984
Masters (Business Administration)
(Accountancy)

Derek Stephens Skills

Alliances
Analytics
Application Development
BPO
Business Alliances
Business Analysis
Business Development
Business Process
Business Process Improvement
Business Strategy
Business Transformation
CRM
Call Center
Call Centers
Channel
Cloud Computing
Consulting
Corporate Communications
Customer Experience
Customer Relations
Customer Relationship Management (CRM)
Customer Service
Cybersecurity
Design Thinking
Digital Marketing
Digital Media
E-commerce
Enterprise Software
Global Delivery
Go-to-market Strategy
Governance
IT Operations
IT Strategy
IVR
Integration
Interactive Marketing
Knowledge Management
Leadership
Management
Management Consulting
Multi-channel Marketing
Outsourcing
PMO
Professional Services
Program Delivery Management
Program Management
Senior Program Management
Solution Architecture
Solution Selling
Strategy
Strategy Development
Team Leadership
Vendor Management
SaaS
Customer Relationship Management Crm
E Commerce
Microsoft Office
Change Management
Go To Market Strategy
Multi Channel Marketing
SQL
Project Management
Customer Relationship Management

Derek Stephens Summary

Derek Stephens, based in Texas, United States, is currently a Management Consultant - Office of the CIO at LHC Group. Derek Stephens brings experience from previous roles at Watermark Digital, Concentrix and IBM. Derek Stephens holds a 2019 - 2020 Massachusetts Institute of Technology. With a robust skill set that includes Alliances, Analytics, Application Development, BPO, Business Alliances and more. Derek Stephens has 2 emails and 5 mobile phone numbers on RocketReach.