Derek Stephens Email & Phone Number
Management Consultant - Office of the CIO @ LHC Group
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Derek Stephens Location
- Texas, United States
Derek Stephens Work
- 2020 -now Management Consultant - Office of the CIO @
- 2015 -2020 Managing Partner and Chief Experience Officer @
- 2014 -2015 Managing Partner, Concentrix Interactive @
- 2012 -2014 Partner, Omni Channel Center of Competence - Consulting @
- 2012 -2013 Business Transformation Executive and Omni-Chanel Enablement Leader @
- 2011 -2012 Partner and Service Area Leader, Global Business Services - Consulting @
- 2009 -2011 IBM Global Offerings Executive - CRM Outsourcing @
- 2006 -2009 IBM Business Transformation Executive and Self-Service Global Process Leader @
- 2003 -2006 Director, Business Transformation - Sales and Delivery Leader @
- 2001 -2003 Director - Web Strategy and Design - ibm.com @
- 2000 -2001 Corporate Marketing Manager - Internet Segment @
- 1997 -2000 Corporate Communications Manager - Communications and Events @
- 1995 -1996 Senior Programmer - Technical Assistant for the Chairman's Office @
- 1994 -1995 Technical Lead and Executive Assistant - IBM Software Group @
- 1992 -1995 Team Leader - IBM Software Group - Operating Systems @
- 1992 -1993 Senior Associate Programmer and Call Center Leader - Service @
- 1991 -1993 Technical Support Teamlead - Contact Centers @
- 1990 -1992 Senior Softare Enginer and Programmer - Development @
- 1989 -1991 Senior Accountant and Assistant to CFO - Accounting @
- 1987 -1989 COBOL Tutor @
Derek Stephens Education
- Massachusetts Institute of Technology
(Education)
2019-2020 - Southern Methodist University
Master of Business Administration
2017-2019 - Texas A&M University
Bachelor of Science (Accounting, Finance)
1985-1989 - Lake Brantley High School 1984
- Plano Senior High School 1984
-
Masters (Business Administration)
-
(Accountancy)
Derek Stephens Skills
- Call Center
- Business Strategy
- Customer Relations
- Interactive Marketing
- Corporate Communications
- Customer Experience
- Go-to-market Strategy
- Channel
- IVR
- Business Transformation
- BPO
- Outsourcing
- Professional Services
- Knowledge Management
- PMO
- Multi-channel Marketing
- Management Consulting
- Business Process
- Strategy Development
- Business Process Improvement
- Governance
- Alliances
- Strategy
- Customer Service
- Business Alliances
- IT Strategy
- Call Centers
- Management
- Program Management
- Business Analysis
- Vendor Management
- Analytics
- Integration
- E-commerce
- Solution Selling
- Leadership
- Solution Architecture
- Consulting
- Enterprise Software
- CRM
- Business Development
- Cloud Computing
- SaaS
- Team Leadership
- Digital Media
- Digital Marketing
- Customer Relationship Management (CRM)
- Senior Program Management
- Customer Relationship Management Crm
- E Commerce
- Microsoft Office
- Global Delivery
- Change Management
- Go To Market Strategy
- Multi Channel Marketing
- SQL
- Program Delivery Management
- Project Management
- Customer Relationship Management
Derek Stephens Summary
- Derek Stephens, based in Texas, United States, is currently a Management Consultant - Office of the CIO at LHC Group. Derek Stephens brings experience from previous roles at Watermark Digital, Concentrix and IBM. Derek Stephens holds a 2019 - 2020 Massachusetts Institute of Technology. With a robust skill set that includes Call Center, Business Strategy, Customer Relations, Interactive Marketing, Corporate Communications and more. Derek Stephens has 2 emails and 5 mobile phone numbers on RocketReach.
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