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Derek Shore Location
Laurel, MD, US
Derek Shore Work
Business systems manager @ (April 2025 - Present)
Technical Services Manager @ (May 2021 - April 2025)
Senior Desktop and Mobile Engineer @ (January 2020 - May 2021)
Sr. Macintosh Engineer @ (June 2018 - January 2020)
Technical Team Lead @ (March 2016 - June 2018)
IT Coordinator @ (December 2014 - March 2016)
Business Specialist @ (June 2009 - November 2014)
Specialist @ (October 2007 - June 2009)
Derek Shore Education
University of Maryland Global Campus
Masters (IT Project Management)
2017-2020
University of California, Santa Cruz
BA (Theater)
2002-2006
Derek Shore Skills
Service Desk
ITIL
Communication
Customer Service
Leadership
Training
IT Service Management
Business Process Improvement
Technical Support
Information Technology
Social Media
Stage Management
Sales
Photography
Theatre
Social Media Marketing
Marketing
Web Design
Troubleshooting
Security
Information Security
OS X
Mac
Microsoft Office
Active Directory
Microsoft Excel
System Center Configuration Manager (SCCM)
Adobe Creative Suite
Microsoft Word
Microsoft PowerPoint
JAMF
VMware vSphere
Public Speaking
Team Leadership
Presentations
IT Operations Management
FileMaker
Dell KACE
Bomgar
Social Networking
Google Administration
WiX
Windows 10
Automation
Computer Management
Confluence
Customer Satisfaction
Data Structures
Documentation
IT Management
Jira
Jira Service Desk
Key Performance Indicators
Low-Code Development
Low-Code Development Platforms
Microsoft 365
No-Code Development
People Management
Powershell
Problem Solving
Programming
Scripting
Software Updates
Supplier Evaluation
Technical Operations
Ticketing Systems
Tier II
Voice of the Customer
Windows Desktop Administration
Workflow Automation
Workflow Design
Facebook
Final Cut Pro
Mac OS X Server
Production Managment
Management
Drama
Theatrical Production
Directing
Casper
Writing
Mac OS
Patch Management
Help Desk Support
Dance
SCCM
Vendors
Location
Carpentry
Technically Minded
Students
Macintosh hardware
Mentoring
Upkeep
Refreshes
Cct
Active Directory Experience
Pii
Work Ethic
Real Estate
Temporary Placement
Devise
iLife
Plays
Design
PC
System Center Configuration Manager Sccm
Technical Team
Maintenance and Repair
Engaging
Technology Solutions
Metrics
Broadcast
Approachable
Auditing
Workflow
B2b
Design Build
Photoshop
Networking
Sun Microsystems
System
Video Editing
Google Apps
Tests
Fundraising
Reports
Google
Inventory
Productions
Testing
Piloting
VM
Policy
Leaf
Enterprise Software
ESXi
Image
Streamline
Project Management
Trains and Add Rails
Research
iPad Development
Reporting
Third Party Applications
Microsoft
Remote Desktop
Hardware
Performing Arts
Rehearsals
Campaigns
Print
Producing
Video Production
Payment Industry
Schedules
Negotiation
Advertising
Stage
New Media
Suite
TeamViewer
Plan Production
Spiceworks
WebEx
Entertainment
Digital Signage
Broadway
Project Planning
Remediation
Project
Staff Relations
Tear
Database Design
Homebrewing
Data Migration
Juggling
Cloud Computing
Websites
Responsibility
Internal Audit
iWork
Art
Train New Employees
Curriculum Design
Microsoft Exchange
New York
Stat
Coordinate
Discovering
Software
Fostering
Stocks
Metaphors
Rentals
Budgets
Meetings
Technology Trends
Automatic
Deployments
Unified Communications
Keynote
Recruiting
Coordinated
Apple
Databases
System Center Configuration Manager
Derek Shore Summary
Derek Shore, based in Laurel, MD, US, is currently a Business systems manager at The Aspen Institute. Derek Shore brings experience from previous roles at The Aspen Institute, United States Department of Defense (Zantech Contract) and University of Maryland. Derek Shore holds a 2017 - 2020 Masters in IT Project Management @ University of Maryland Global Campus. With a robust skill set that includes Service Desk, ITIL, Communication, Customer Service, Leadership and more. Derek Shore has 2 emails and 2 mobile phone numbers on RocketReach.
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