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Derek Schmidt Location
Fairview Heights, IL, US
Derek Schmidt Work
Customer Service Specialist @ (October 2021 - Present)
Customer Service Representative @ (December 2014 - September 2021)
Client support technician @ (December 2009 - September 2014)
Derek Schmidt Skills
Customer Service
Technical Support
Security Clearance
Computer Hardware
Troubleshooting
CompTIA A+ Certification
Windows 7
BMC Remedy
Microsoft Office
Windows Vista
Windows XP Pro
Computer Hardware Installation
Active Directory
Microsoft Exchange
VoIP
Military Experience
Siebel
website support
Windows 8
HDI
Software Installation
Computer Networking
Customer Service Training
IT Hardware Support
Windows Remote Desktop
Problem Solving
Conflict Resolution
Dispute Resolution
Escalation Process
ServiceNow
GATES
Derek Schmidt Summary
Derek Schmidt, based in Fairview Heights, IL, US, is currently a Customer Service Specialist at Veterans Enterprise Technology Solutions (VETS) Inc.. Derek Schmidt brings experience from previous roles at Computer World Services Corp. (CWS) and United States Air Force. With a robust skill set that includes Customer Service, Technical Support, Security Clearance, Computer Hardware, Troubleshooting and more.
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