Derek Schatz Email & Phone Number
Sr Director, Customer Experience @ Walmart
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Derek Schatz Location
- Bentonville, AR, US
Derek Schatz Work
- Sr Director, Customer Experience @ (August 2020 - Present)
- Sr. Manager - Product, Tech, and Science @ (April 2019 - August 2020)
- Sr. Program Manager @ (June 2015 - March 2019)
- ACES Manager @ (March 2015 - June 2015)
- ACES Kaizen Promotion Officer @ (December 2013 - March 2015)
- Resolution Lead @ (September 2013 - December 2013)
- Customer Service Associate @ (January 2013 - September 2013)
- Sales @ (April 2009 - October 2012)
Derek Schatz Education
- Mayville State University
Derek Schatz Skills
- Analytical Skills
- Analytics
- Business Insights
- Business Metrics
- Business Process
- Business Process Improvement
- Call Center Development
- Call Centers
- Capacity Planning
- Communication
- Continuous Improvement
- Critical Thinking
- Cross-functional Team Leadership
- Culture Development
- Customer Engagement
- Customer Experience
- Customer Experience Analysis
- Customer Experience Management
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Data Presentation
- Digital Transformation
- Enterprise Software
- Escalations Management
- Executive-level Communication
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Morale
- Operations Management
- Organizational Leadership
- Presentations
- Problem Solving
- Process Improvement
- Product Management
- Product Strategy
- Project Management
- Reporting & Analysis
- Service Levels
- Strategic Thinking
- Strategy
- Talent Management
- Team Leadership
- Team Management
- Team Performance
- Training
- Store Management
- Microsoft Office
- Time Management
- Quantitative Analysis
- Cross Functional Team Leadership
- Analysis
Derek Schatz Summary
- Derek Schatz, based in Bentonville, AR, US, is currently a Sr Director, Customer Experience at Walmart. Derek Schatz brings experience from previous roles at Amazon. Derek Schatz holds a Mayville State University. With a robust skill set that includes Analytical Skills, Analytics, Business Insights, Business Metrics, Business Process and more. Derek Schatz has 3 emails and 3 mobile phone numbers on RocketReach.
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