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Derek Ramsey Location
Knightstown, IN, US
Derek Ramsey Work
Manager of Support Services @ (September 2012 - Present)
Senior Support Analyst @ Uit (January 2005 - September 2012)
Support Center @ Uit (January 2003 - January 2005)
STC @ Uit (June 2000 - January 2003)
Derek Ramsey Education
Indiana University - Purdue University - Indianapolis
(Management)
2000
Derek Ramsey Skills
Access
Active Directory
Analytical Skills
Application Support
Client Success
Communication
Confluence
Contact Center Management
Cross-functional Collaborations
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Training
Customer Support
Data Analysis
Databases
Detail-oriented
Excellent time management
HTML
Higher Education
Incident Management
Information Technology
Java
Jira
Learning Management
Learning Management Systems
Linux
Management
Microsoft Office
OS X
Project Management
QA
Quality Assurance
SQL
ServiceNow
SharePoint
Slack
System Administration
Technical Documentation
Technical Support
Test Cases
Training
Troubleshooting
Unix
Windows 7
Windows Server
Zendesk
Zoom
Derek Ramsey Summary
Derek Ramsey, based in Knightstown, IN, US, is currently a Manager of Support Services at Longsight, Inc.. Derek Ramsey brings experience from previous roles at Uit. Derek Ramsey holds a Indiana University - Purdue University - Indianapolis. With a robust skill set that includes Access, Active Directory, Analytical Skills, Application Support, Client Success and more. Derek Ramsey has 1 emails and 1 mobile phone numbers on RocketReach.
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