Derek Pearson Email
Team Manager, CLEC @ Rogers Communications
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Derek Pearson Location
- Calgary, AB, CA
Derek Pearson Work
- Team Manager, CLEC @ (January 2024 - Present)
- CLEC Operations and Support Supervisor @ (February 2019 - Present)
- Service and Product Specialist @ (April 2018 - January 2019)
- Customer Solutions Expert, Shaw Business @ (October 2016 - April 2018)
- Technical Support Supervisor, Shaw Cable @ (December 2011 - April 2016)
- In Home Solutions Representative @ (May 2011 - November 2011)
- Customer Service Support @ (October 2009 - October 2011)
- Billing and Sales Representative @ (May 2008 - October 2009)
- Night Crew Manager @ (February 2007 - May 2008)
- Assistant Manager @ (September 2005 - February 2007)
- Drywall and Taper @ (April 2002 - September 2005)
Derek Pearson Education
- Crescent Heights High School 2001-2004
Derek Pearson Skills
- Leadership
- Customer Experience
- Recruitment Management
- Team Building
- Public Speaking
- New Hire Orientations
- Account Management
- Sales
- Business Acumen
- Customer Retention
- Technical Leadership
- Strategic Initiatives
- Customer Satisfaction
- Telecommunications
- Troubleshooting
- Mentoring
- Team Leadership
- Process Improvement
- Fundraising
- Sales Management
- Outside Sales
- Performance Management
- Microsoft Office
- Contact Centers
- Strategic Leadership
- Supervisory Skills
- Leadership Development
- Change Management
- Time Management
- Employee Training
- Training
- Customer Service
- Technical Support
- Organizational Initiatives
- Technical Recruiting
- Business Strategy
- Management
- Project Management
- Coaching
- Call Centers
- Queue Management
- Recruiting
- Hiring
Derek Pearson Summary
- Derek Pearson, based in Calgary, AB, CA, is currently a Team Manager, CLEC at Rogers Communications. Derek Pearson brings experience from previous roles at Shaw Communications and Tech Support Supervisor @ Shaw Communications. Derek Pearson holds a 2001 - 2004 Crescent Heights High School. With a robust skill set that includes Leadership, Customer Experience, Recruitment Management, Team Building, Public Speaking and more. Derek Pearson has 2 emails on RocketReach.
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