Derek McNaughton Email & Phone Number
Head of Customer Care @ OVO
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Derek McNaughton Location
- Airdrie, GB
Derek McNaughton Work
- Head of Customer Care @ (January 2025 - Present)
- Zero Carbon Living Group Lead @ (April 2022 - January 2025)
- Commercial Operations Manager @ SSE-OVO (February 2021 - May 2022)
- Operations Manager @ (October 2016 - February 2021)
- Coaching Manager @ (July 2015 - October 2016)
- Sales Team Manager @ (May 2013 - July 2015)
- Sales Coach @ (November 2011 - May 2013)
- Customer Service and Sales Advisor @ (February 2010 - November 2011)
Derek McNaughton Education
- Caldervale High
Derek McNaughton Skills
- Budget Management
- Business Development
- Coaching
- Commercial Awareness
- Complaint Management
- Contact Centers
- Continuous Improvement
- Cross Functional Relationships
- Customer Acquisition
- Customer Engagement
- Customer Experience
- Customer Service
- Emotional Intelligence
- Employee Engagement
- Key Performance Indicators
- Lead Generation
- Leadership
- Management
- Mental Health
- Operational Excellence
- Performance Management
- Sales
- Scrum
- Stakeholder Management
- Statistical Data Analysis
- Strategy
- Team Leadership
- Team Management
- Team Motivation
- Training & Development
- Workforce Management
Derek McNaughton Summary
- Derek McNaughton, based in Airdrie, GB, is currently a Head of Customer Care at OVO. Derek McNaughton brings experience from previous roles at OVO, SSE-OVO and SSE plc. Derek McNaughton holds a Caldervale High. With a robust skill set that includes Budget Management, Business Development, Coaching, Commercial Awareness, Complaint Management and more. Derek McNaughton has 1 emails on RocketReach.
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