Derek McKenna Email & Phone Number

Derek McKenna Skills

• Project Management
• Technical Support, Infrastructure
• Business Process Modeling
• Cloud Administration
• Disaster Planning
• IT Operations
• Network Upgrades
• Remote Service Delivery
• Analytical Skills
• Business Process Modeling with UML Activity Diagrams
• Cloud Administration using AWS, Putty, and Linux
• Communication
• Conflict Management
• Critical Thinking
• Data Backups
• Database Administration
• Database Modeling using SQL, ERDs, and SQL Servers
• Documentation Using Microsoft Office (Word, Excel, Access, and Power Point
• Excellent Verbal & Written Communication
• Facilitating meetings and recording meeting minutes using Microsoft Teams and One Note
• Feasibility Analysis
• File Recovery
• Hardware Installation
• IT Infrastructure Systems Monitoring
• Implementation Roadmaps
• Infrastructure
• Leadership
• Management
• Microsoft Excel
• Microsoft Office
• Networking with Cisco Packet Tracer, routers/switches, and TCP/IP
• Problem Solving
• Process Automations
• Programming
• Programming with Python and JAVA
• Project Coordination
• Project Documentation
• Project Management
• Project management using BIM 360 and Microsoft Excel
• Quality Control
• Responsive Customer Service
• Sales Management
• Social Media
• System Requests
• Systems Analysis
• Systems Analysis using the SDLC, system requests, and feasibility analysis
• Teamwork
• Time Management
• Troubleshooting
• Video collaboration using Zoom, Cisco WebEx, and Microsoft Teams