Derek McCauley Location
- Fishers, IN, US
Derek McCauley Work
- 2023 - now Vice President Operations @
- 2022 - 2023 Consultant @ SaaS Operational CX and Client Success Advisor
- 2018 - 2022 Vice President, Service Excellence @
- 2017 - 2018 Vice President, MOBI Wireless @ MOBI Wireless Management (Now Tangoe)
- 2014 - 2017 Director of Service Delivery @ MOBI Wireless Management
- 2014 - 2014 Client Experience Manager @ Mobi Wireless Management
- 2013 - 2014 Client Relationship Manager @ MOBI Wireless Management
- 2011 - 2013 Account Specialist @ MOBI Wireless Management
- 2007 - 2011 Customer Service Manager @
- 1998 - 2007 Assistant Manager @
Derek McCauley Education
- Ball State University
Bachelor of Science (BS) (Marketing and Sales)
2000 - 2004
Derek McCauley Skills
- Account Management
- CRM
- Customer Service
- Leadership
- Management
- Project Management
- Sales
- Sales Operations
- Strategy
- Training
- Customer Retention
- Customer Experience
- Customer Satisfaction
- Mobile Devices
- Operations Management
- Team Management
- Telecommunications
- Team Leadership
- Wireless
- Critical Thinking
- Decision-Making
- Business Relationship Management
- Mentoring
- Coaching
- Strategic Thinking
- Service Delivery
- Business Strategy
- Process Improvement
- Business Process Improvement
- Problem Solving
- Team Building
- Budgeting
- Business Growth
- Customer Success
- Product Lifecycle Management
- Software as a Service (SaaS)
- Saas
- Business Analysis
- Software Project Management
- Business Analytics
- Strategic Planning
- Data Analysis
- Business Development
- Marketing
Derek McCauley Summary
- Derek McCauley, based in Fishers, IN, US, is currently a Vice President Operations at Motus. Derek McCauley brings experience from previous roles at SaaS Operational CX and Client Success Advisor, Tangoe, MOBI Wireless Management (Now Tangoe) and MOBI Wireless Management. Derek McCauley holds a 2000 - 2004 Bachelor of Science (BS) in Marketing and Sales @ Ball State University. With a robust skill set that includes Account Management, CRM, Customer Service, Leadership, Management and more. Derek McCauley has 2 emails and 3 mobile phone numbers on RocketReach.
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