Derek McCauley Email & Phone Number
Vice President Operations @ Motus
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Derek McCauley Location
- Fishers, IN, US
Derek McCauley Work
- Vice President Operations @ (August 2023 - Present)
- Consultant @ SaaS Operational CX and Client Success Advisor (June 2022 - August 2023)
- Vice President, Service Excellence @ (December 2018 - June 2022)
- Vice President, MOBI Wireless @ MOBI Wireless Management (Now Tangoe) (September 2017 - December 2018)
- Director of Service Delivery @ MOBI Wireless Management (October 2014 - September 2017)
- Client Experience Manager @ Mobi Wireless Management (February 2014 - October 2014)
- Client Relationship Manager @ MOBI Wireless Management (February 2013 - February 2014)
- Account Specialist @ MOBI Wireless Management (January 2011 - February 2013)
- Customer Service Manager @ (October 2007 - January 2011)
- Assistant Manager @ (October 1998 - October 2007)
Derek McCauley Education
- Ball State University
Bachelor of Science (BS) (Marketing and Sales)
2000-2004
Derek McCauley Skills
- Account Management
- CRM
- Customer Service
- Leadership
- Management
- Project Management
- Sales
- Sales Operations
- Strategy
- Training
- Customer Retention
- Customer Experience
- Customer Satisfaction
- Mobile Devices
- Operations Management
- Team Management
- Telecommunications
- Team Leadership
- Wireless
- Critical Thinking
- Decision-Making
- Business Relationship Management
- Mentoring
- Coaching
- Strategic Thinking
- Service Delivery
- Business Strategy
- Process Improvement
- Business Process Improvement
- Problem Solving
- Team Building
- Budgeting
- Business Growth
- Customer Success
- Product Lifecycle Management
- Software as a Service (SaaS)
- Saas
- Business Analysis
- Software Project Management
- Business Analytics
- Strategic Planning
- Data Analysis
- Business Development
- Marketing
Derek McCauley Summary
- Derek McCauley, based in Fishers, IN, US, is currently a Vice President Operations at Motus. Derek McCauley brings experience from previous roles at SaaS Operational CX and Client Success Advisor, Tangoe, MOBI Wireless Management (Now Tangoe) and MOBI Wireless Management. Derek McCauley holds a 2000 - 2004 Bachelor of Science (BS) in Marketing and Sales @ Ball State University. With a robust skill set that includes Account Management, CRM, Customer Service, Leadership, Management and more. Derek McCauley has 2 emails and 3 mobile phone numbers on RocketReach.
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