Derek Martin Email & Phone Number

Lead Director, AI Activation @ Aetna, a CVS Health Company

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Derek Martin Location

Millburn, NJ, US

Derek Martin Work

2026 -now Lead Director, AI Activation @
2025 -2026 AI Enablement Consultant @
2024 -2026 Founder and Lead Consultant @
2022 -2023 Head of Digital Platforms and Data Transformation @
2020 -2021 Director Enterprise CRM and Digital Platforms and Data @
2018 -2020 Managing Director, Program Management @
2015 -2017 Executive Director CRM and Database Marketing @
2013 -2015 Director Customer Relationship Management @
2012 -2013 Director of Sales, Financial Services @
2007 -2012 Director of Relationship Care, Global Consumer Card Sales, Retention, Capabilities and Strategy @
2004 -2007 Director of Service Network Reengineering: Strategy, Reengineering, and Partner Management @
2003 -2004 VP Strategic Sourcing @
2001 -2002 Consultant @
1999 -2001 Strategy Associate @ The Mitchell Madison Group/ marchFIRST
1996 -1997 Coffee Sales and Procurement Agent @
1993 -1996 Small Business Volunteer @

Derek Martin Education

University of Michigan
MBA, Finance, Strategy (Finance, Strategy)
1997-1999
Skidmore College
BS, Business, History (Business, History)
1989-1993
Rye Country Day School 1983-1989

Derek Martin Skills

Leadership
Customer Experience
Six Sigma
Unica
Team Building
BPO
Customer Relations
Strategic Partnerships
Salesforce.com
Partner Management
B2B
Cross Functional Team
Call Center
Digital Strategy
Sales
Customer Retention
Mobile Marketing
Customer Satisfaction
Business Development
Relationship Management
Negotiation
Vendor Management
Process Improvement
Integrated Marketing
Lead Generation
Strategic Planning
Strategy
Financial Services
Business Planning
Microsoft Office
Marketo
Cross Functional Team Leadership
Training
Product Management
Segmentation
Customer Service
Multi Channel Marketing
Customer Engagement
Management
Customer Acquisition
Design
Project Management
Product Development
Mobile App Design
Outsourcing
Cost Management
Business To Business B2B
Mobile Devices
Call Centers
Mergers and Acquisitions
SMS
CRM
Analysis
Selling
Customer Relationship Management Crm
Cards
Consulting
Market
Suppliers
Channel
Printing
Digital Transformation
PMO
Units
Payments
Import
Insurance
Vendors
Taekwondo
Capex
Computing
Net
Cost
Customer Oriented
Plastics
Fee
Sales Operations
Content Marketing
Agile Methodologies
Performance Metrics
Finance
Digital Marketing
Structure
Savings
List Management
HMO
Search Engine Optimization Seo
Google Analytics
Travel
Procurement
Customer Journeys
Revenue
Coaching
Senegal
Route
American Express
Statistics
Chat
Metrics
In Store Marketing
Spanish
Loan Servicing
Auditing
Occupancy
Chain
Alerts
35mm
Public Speaking
Accounting
Interactive Media
Profit
Valuation
Networking
Languages
System
Peru
Business Services
Web Analytics
Call Routing
Healthcare
Rebranding
Voice
Asia
Ata
Management Consulting
Cost Drivers
Strategies
Loyalty Programs
Reducing Costs
Variable
Piloting
Probability
Transcription
Enterprise Software
Peace
Bookkeeping
Order Fulfillment
Contract Negotiation
Materials Management
Customer Analysis
Blogger
Solution
Conferences
Performance Reporting
American
Articles
Organizational Design
Shares
Amex
Service Delivery
Strategic Sourcing
Writers
Loans
Reward
Cost Reduction
Board of Directors
Redemption
Campaigns
Springs
Hospitals
Commodities
Platinum
Online Marketing
RFP
Multi Location
FIX Protocol
Grain
Applications
HIPAA
Technical Ability
Relevance
Web Design
Incentives
Advertising
Decision Analysis
Operations
Mobile Advertising
Quality System
Marketing
Credit
Ima
Apparel
Black Belt
Travel Insurance
Inception
Voting
Change Management
Value Propositions
Joint Planning
Project Planning
Business Case
Project
Governance
Coupons
Delivers
Automobile
Engagement
Billings
Analytics
Re Engineering
Short Stories
Intelligent Call Routing
Data Migration
Teleservices
Accounts Receivable
Statistical Software
Income
Craftsmanship
Hedging
Pricing
HTML5
Call Quality
Brand Loyalty
Usa
Cargill
Sweepstakes
International
Pay Structures
Calculator
Purchasing
Magazines
Market Entry
History
Start Ups
Tax
Blogging
New York
Sourcing
Defects
Investments
Group Purchasing
Arbor
South America
Defect Elimination
Dallas
Materials
Software
Image Capture
Margin Improvement
Net Promoter Score
Facebook
Coffee
Bps
Medical Transcription
Teleservice
Dunning
Disputes
Interest Rates
Invoicing
Email Marketing
Budgets
Quality Improvement
Saratoga
Hurdles
Due Diligence
Customer Information
Pharmaceutical Industry
Marketing Strategy
Conceptual Modeling
Capturing
Supply Chain
French
Delivery
Ford
Wolof
FDA
Landing Pages
Employee Benefits
Transform
Automation
White Papers
Databases
Business to Business
Customer Relationship Management
Search Engine Optimization

Derek Martin Summary

Derek Martin, based in Millburn, NJ, US, is currently a Lead Director, AI Activation at Aetna, a CVS Health Company. Derek Martin brings experience from previous roles at Toptal, Perform Solutions LLC, United Nations Global Compact and International Rescue Committee. Derek Martin holds a 1997 - 1999 MBA, Finance, Strategy in Finance, Strategy @ University of Michigan. With a robust skill set that includes Leadership, Customer Experience, Six Sigma, Unica, Team Building and more. Derek Martin has 7 emails and 2 mobile phone numbers on RocketReach.