Derek Mak Email
Head of Customer Experience @ Samsung
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Derek Mak Location
- Hong Kong
Derek Mak Work
- Head of Customer Experience @ (June 2026 - Present)
- Head of Education Program @ (October 2025 - June 2026)
- Head of Product and Strategy @ (June 2024 - June 2026)
- Digital Experience (Conversational AI), Global @ (May 2023 - June 2024)
- Digital Solutions and Insights, EMEA @ (September 2022 - May 2023)
- Central Strategy and Planning, EMEA @ (January 2022 - August 2022)
- Market Operations, APAC @ (June 2020 - December 2021)
- Community Operations, Hong Kong @ (June 2019 - May 2020)
- Co-Founder @ (June 2018 - October 2022)
- E-Commerce and Digital Marketing, Hong Kong and Macau @ (March 2016 - February 2019)
- Management Trainee Programme @ (June 2013 - February 2019)
- Store Operations, Hong Kong and Macau @ (September 2010 - February 2016)
- Founder @ Gafas Eyeglasses (March 2011 - January 2013)
Derek Mak Education
- HKUST Business School
Master of Business Administration - MBA
- The Hong Kong Polytechnic University
BSc in Computing Science
- raimondi college, hong kong
- china europe international business school (ceibs)
Master Courses | Digital Transformation and Change Management
- IE Business School
Master Courses | Innovation and Entrepreneurship
- Harvard Business School Executive Education
Executive Education at Uber
Derek Mak Skills
- HR Consulting
- IT Infrastructure Design
- Customer Service
- Hiring Practices
- Retail Sales
- Mandarin
- Management
- Training
Derek Mak Summary
- Derek Mak, based in Hong Kong, is currently a Head of Customer Experience at Samsung Electronics. Derek Mak brings experience from previous roles at The MABA Group CIC, Easy Coach and Uber. Derek Mak holds a Master of Business Administration - MBA @ HKUST Business School. With a robust skill set that includes HR Consulting, IT Infrastructure Design, Customer Service, Hiring Practices, Retail Sales and more. Derek Mak has 2 emails on RocketReach.
Looking for a different Derek Mak?
Find contact details for 700 million professionals.
Others Named Derek Mak
Derek Mak
Head of Customer Experience
Hong Kong
Derek Mak
UX Researcher
California, United States
Derek Mak
Technology Manager
Andover, MA, US
Derek Mak
Founder and CEO
Saratoga, CA, US
Top Samsung Employees
Siddharth Jain
General Manager Retail Marketing and Operations
Gurugram, HR, IN
Akash Saxenaa
Vice President
Bengaluru, KA, IN
Sumit Walia
VP- D2C and Corporate Marketing
Gurugram, HR, IN
Dhrubanarayan Mukherjee
General Manager, Corporate Citizenship
Gurugram, HR, IN
Alok Pathak
Vice President
Gurugram, HR, IN
Puneet Sethi
Vice President
Gurugram, HR, IN
Rishabh Nagpal
Chief People Officer
Gurugram, HR, IN
Vibhu Gangal
General Manager - A Series Smartphones
Gurugram, HR, IN
Mayank Jain
General Manager Procurement
Gurugram, HR, IN
Mohit Ghai
Deputy General Manager
Gurugram, HR, IN
Arvind Yadav
Deputy General Manager
Gurugram, HR, IN
Sanjay Aerry
GM Modern Retail, Mobile Division
Gurugram, HR, IN
Christopher Ko
사장
South Korea
Riya Suri
Chief Marketing Manager
Delhi, DL, IN
Jyoti Pathak
Chief Quality Officer
Noida, UP, IN
Pankaj M
Chief Technology Officer
Delhi, India
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co