Derek Koch Email & Phone Number

Consumer and Shopping Engagement Advisor @ the LEGO Group

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Derek Koch Location

Chandler, AZ, US

Derek Koch Work

Consumer and Shopping Engagement Advisor @ (February 2025 - Present)
Video Admin @ iMemories (October 2024 - February 2025)
Security Officer @ (April 2024 - September 2024)
Assistant Manager @ (November 2023 - January 2024)
Customer Service Representative @ City of Vancouver, Washington (May 2023 - November 2023)
Customer Service Representative @ (November 2022 - March 2023)
Customer Service Representative @ (September 2021 - October 2022)
Working Together Newsletter Editor @ (April 2012 - June 2018)
Power of Attorney Specialist @ (March 2009 - June 2018)
Customer Service Expert @ (November 2003 - June 2018)
Lead Gatekeeper @ (June 2007 - May 2014)

Derek Koch Education

Laramie County Community College
Montana State University-Bozeman
The Art Institutes

Derek Koch Skills

Acting
Active Listening
Analytical Skills
Analyze Information
Attention to Detail
Business Requirements
Chat
Collaborative Problem Solving
Common Sense
Communication
Communication Equipment
Computer Literacy
Computer Use
Contact Center Operations
Contact Centers
Copywriting
Creative Writing
Creativity and Innovation
Critical Thinking
Customer Contact
Customer Experience
Customer Insight
Customer Interaction
Customer Relations
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Service Representatives
Customer Support
Data Entry
Data Privacy
De-escalation
Defensive Driving
Easily Adaptable
English
Fast Paced Environment
Following Up
General Administration
Gmail
Google Docs
Google Workspace
Grammar
Health Insurance
Helping People
Internet Content
Internet Explorer
Interpersonal Skills
Legal Compliance
Legal Research
Listen
Management
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Word
Multi-line Phone
Newsletters
Online Moderation
Online Support
Oral Communication
Organization Skills
Payments
Performance Management
Performance Metrics
Persistence
Phone Etiquette
Physical Security
Pleasure
Policies & Procedures
Problem Solving
Project Tracking
Proofreading
Public Safety
Punctuation
Reasoning Skills
Report Writing
Research
Resolving Issues
Sales
Security
Service Levels
Service Orientation (Social)
Skilled Multi-tasker
Smartphones
Soft Skills
Solid Professional Standards
Spelling
Stressful Situations
Supportive Services
Syntax
Team Building
Teamwork
Ticketing Systems
Utility Industry
Verbal De-escalation
Video Repair
Workable Solutions
Writing
Written Communication

Derek Koch Summary

Derek Koch, based in Chandler, AZ, US, is currently a Consumer and Shopping Engagement Advisor at the LEGO Group. Derek Koch brings experience from previous roles at iMemories, Securitas Security Services USA, Inc., SWiSH and City of Vancouver, Washington. Derek Koch holds a Laramie County Community College. With a robust skill set that includes Acting, Active Listening, Analytical Skills, Analyze Information, Attention to Detail and more. Derek Koch has 1 emails and 1 mobile phone numbers on RocketReach.