Derek Herzer Email & Phone Number
Client Engagement and Service Delivery Manager @ INVOKE Public Sector
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Derek Herzer Location
- Freeport, ME, US
Derek Herzer Work
- Client Engagement and Service Delivery Manager @ (December 2024 - Present)
- Business Analyst @ (February 2023 - December 2024)
- Director of Client Success @ (January 2022 - October 2022)
- Business Operations Specialist @ (February 2021 - January 2022)
- Team Leader - Account Relationship Management @ (March 2020 - December 2021)
Derek Herzer Education
- University of Southern Maine
Master of Music (Music)
2011-2013 - Western Michigan University 2006-2010
Derek Herzer Skills
- ACH
- Account Management
- Analytical Skills
- Business Operations
- Call Center Development
- Client Services
- Conflict Resolution
- Credit Card Transaction Processing
- Credit Cards
- Customer Escalation Management
- Customer Retention
- Customer Service
- Customer Support
- Digital Printing
- Employee Engagement
- Employee Relations
- Employee Training
- Escalation Resolution
- Escalations Management
- Financial Services
- Financial Technology
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Music
- Payments
- Pianist
- Printing
- Printing Solutions
- Problem Solving
- Project Delivery
- Project Planning
- Retention Strategies
- SOP Development
- Strategic Planning
- Team Leadership
- Team Management
- Training
- Variable Data Printing
Derek Herzer Summary
- Derek Herzer, based in Freeport, ME, US, is currently a Client Engagement and Service Delivery Manager at INVOKE Public Sector. Derek Herzer brings experience from previous roles at INVOKE, MPX, Payscout and Synergent. Derek Herzer holds a 2011 - 2013 Master of Music in Music @ University of Southern Maine. With a robust skill set that includes ACH, Account Management, Analytical Skills, Business Operations, Call Center Development and more. Derek Herzer has 2 emails and 1 mobile phone numbers on RocketReach.
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