Derek Hermann Email & Phone Number
Director of Administration @ Acres of Diamonds
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Derek Hermann Location
- Kirkland, WA, US
Derek Hermann Work
- Director of Administration @ (July 2026 - Present)
- Director of Operations @ (July 2024 - June 2026)
- Director of Customer Service @ (March 2019 - February 2024)
- Customer Service Manager @ (July 2010 - February 2019)
- Business Analyst @ (September 2008 - June 2010)
Derek Hermann Education
- Western Governors University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
Derek Hermann Skills
- Budget Management
- Call Center Development
- Change Management
- Communication
- Conflict Resolution
- Contact Center Management
- Contact Center Operations
- Continuous Process Improvement
- Crisis Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction (CSAT)
- Customer Service Operations
- Customer Service Training
- Data Analytics
- Data-driven Decision Making
- Debt Recovery
- Digital Strategy
- Diversity, Equality, and Inclusion (DEI)
- Employee Engagement
- Facility Management (FM)
- Human Resources (HR)
- JMP
- Leadership
- Microsoft Excel
- Microsoft Office
- Negotiation
- Non-profit Management
- Operational Excellence
- Operations Management
- Performance Management
- Presentation Skills
- Project Governance
- Project Management
- Quality Assurance
- ROI Strategies
- Remote Workforce Management
- Requirements Gathering
- SAP CRM
- SAP ERP
- SAP Implementation
- Stakeholder Workshops
- Statistical Data Analysis
- Strategy
- Tableau
- Team Leadership
- Technical Writing
- Union Relations
- Vendor Management
- Workforce Management
Derek Hermann Summary
- Derek Hermann, based in Kirkland, WA, US, is currently a Director of Administration at Acres of Diamonds. Derek Hermann brings experience from previous roles at Bread of Life Mission and Snohomish County PUD. Derek Hermann holds a Bachelor of Business Administration - BBA in Business Administration and Management, General @ Western Governors University. With a robust skill set that includes Budget Management, Call Center Development, Change Management, Communication, Conflict Resolution and more. Derek Hermann has 1 emails on RocketReach.
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Nanette Graf
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Elizabeth Bianco
Counseling Supervisor and Class Coordinator
Lake Stevens, WA, US
Dianna Plasencia
Community Engagement Project Manager
Kirkland, WA, US
Sarah Ryser
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Calvin Song
Donor Relations Manager
Bothell, WA, US
Jackie Siochi
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Duvall, WA, US
Fatima Maldonado
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Derek Hermann
Director of Administration
Kirkland, WA, US
Sophie Parman
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Bothell, WA, US
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